Used Chevrolet Impala for sale in Evanston, IL

I was greeted warmly by the receptionist and then Marco came out to introduce himself and was very kind and attentive. Marco and Merlin made the purchasing process so easy. My family size as well as my daily activities were taken into consideration when they helped me get into the vehicle I asked for. I was looking for a vehicle that would offer the space I desired while having efficient mileage since I am a busy working mom. Marco knew what I was looking for. My decision on the right car was guided by his explanation of the different models. Merlin was very helpful in explaining my financing paperwork and the vehicle coverage offered - truly made the process as simple as possible for me. I will highly recommend this location and Marco and Merlin for their exceptional customer service and experience.

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

I went in to buy my first car, and even though it took longer than I thought lol. I must say it was an great experience Mason was very,very helpful and with everything! I got my keys the same day.

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

Brian is great to work with. Professional , knowledgeable, and responsive. I trust his lead for my vehicle, and will continue to work with Castle. 5 star experience.

Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on

Good sales guy for my Lexus ES 350 drives nice. Murphy Murphy Murphy ask for Murphy. He will get you the best deal. No doubt

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

This car is safe, roomy and meet all my needs it’s also very reliable and dependable and easy on gas. I’m really enjoying it so far

Beautiful dealership, amazing staff overall, 100% satisfaction in the end, would recommended for all your car needs! Never had this experience in any other dealership

I'm totally satisfied with my purchase of Chevrolet Impala. I need a car in black color and YES i have it now. Thank you so much!

EXCELLENT CUSTOMER SERVICE ABOVE AND BEYOND ... THERE STAFF SPEAKS UKRANIAN LITHUANIAN POLISH RUSSIAN HEBREW AND SPANISH VERY COURTEOUS FRIENDLY AND KNOWLEDGEABLE STAFF ALSO EASY FINANCE PROGRAMS

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

I purchased a Mercedes SL500 as an anniversary gift for my wife and dealt with both Brian and Tom (the owner) throughout the sale. The car was as described in their ad and they were super easy to work with. My wife loves the car and we've been going back to have them service it and store the hardtop too. We've had a good experience and would recommend them for both sides. If anything just stop in and see the cool cars they have in the showroom and in back too.

haven't actually seen it person but id love to lol the only thing is is is im nowhere near it but yea best impala I've seen since S1 of supernatural

Great experience!! Bought a 13 rav4 finance Everything was quick and easy Thanks to Valerie and Ali for their help 100% recommended Go there!! Fast service I love the car Rav 4 from Toyota is one of the best vehicles made by Toyota They had another one but it was more money & not awd Thanks

I purchased my 2018 in 2019 have had so much fun driving this car get complements every day added more chrome for a personal touch Easy on gas and drives well

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

I have to say I had excellent customer service, they help me with my finance, and my car, I love my car thank you so much happy customer 👍

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

We visited this dealership on a couple occasions and each time, the team was incredibly friendly, not pushy and answered al our questions with ease. They followed up with us and made us feel once again, not pushed, but informed. While we encountered an issue with paperwork and finalization of the buying process, they made it right and for that and how they treated us all the way through, I will recommend them to all my friends and family.

We bought a new 2018 Impala over the Cadillac Test drove both. Impala had more interior leg and head room. My opinion their was not much of a difference in the ride or handling between them to have us spend 50K on Cadillac. Overall the Impala is a great ride plenty of power with the V6. MPG average around 27 to 33 I Highly recommend this car

I highly recommend McGrath Volvo in Barrington if you ever plan on purchasing the stylish Volvo or any other vehicle that they offer. Sales rep Kevin was very friendly, welcoming, and patient. I shared with him that my last experience with Infinity was not a good one. He assured me that he would do all that he could to make this experience my best one, and he exceeded my expectations greatly. Kevin answered every question I asked, and he was very knowledgeable in his answers. I spoke with him for hours, while he continuously remained professional and compassionate. He never stepped out of character not once, he never made me feel as if I was a bother. Every concern I had, he made it his main priority to make my buying experience a great one. He went above and beyond to assist me in every way possible. Kevin even helped me with retiring my lease on my former vehicle, he made calls to other dealerships on my behalf and found out the correct information for me, he even offered to drive me to the other dealership to return my vehicle. The McGrath facility was very clean and Kevin offered me great quality snacks while going through my buying process. Kevin customer service skills were exceptionally pleasing and I would definitely recommend him and McGrath Volvo dealership to anyone who is looking for a vehicle. The manager came out to congratulate me on my purchase and so did Andrea. Andrea was also very knowledgeable with the numbers, she gave me excellent advise about my purchase, while also providing financial advise which had nothing to do with my purchase. McGrath Volvo know how to make you feel like family and not just a dollar sign. Thank you Kevin and thank you McGrath Volvo for making me admire Volvo all that much more. I look forward to even greater customer service while maintaining the upkeep of my vehicle.

It’s a great ride. The car looks great and is really comfortable. Great car by Chevy. I’ve gotten tons of complements on the car and the interior too.

Walked into the Your Choice Elgin, we were greeted by Mike who was sincere and very accommodating. Ended up buying a car and Mike and his staff made the transaction very smooth. Great dealership, very friendly, nothing was to much trouble

My wife have a 2020 and it drives like a dream, I would love to close a deal on this vehicle my only downside is front wheel drive, other than that I would love to have this one

From sales to service, it's a great car buying experience. Everyone is so friendly and willing to help in any way they can. Ramzy was so helpful. He made the experience enjoyable. I will definitely seek him out for future purchases. Will definitely buy another car from here.

Never had one problem or complaint since I bought the car. No recalls, always reliable, nothing but routine maintenance. Shame that GM stopped making them!

From the moment I arrived to the time of purchase and pickup the experience was tremendous! Ed was extremely accommodating let me drive multiple vehicles with no pressure. Mr. C’s also made some minor repairs changed the oil and put in gas in the days before my pickup, drove me to drop off my rental!

Great, Fantastic, marvelous good reliable quiet gas thrifty, gets on the freeway with zoom gets dirty after a rain but clean again after next rain amazing!

Nuria, Pete, Destiny, Sam, Chris, and the kind gentleman always rocking the Converse provided excellent service and a welcoming environment. The establishment felt like a family-operated place. When further work was needed to make sure the car was ready, I never hit any resistance and they gave me a break on the total bill. I would recommend visiting here as you will receive a no-nonsense buying experience with friendly and diligent staff.

The car is amazing no issues I drove from Richmond to pound and I had no issues with the car I did not even have to stop for fuel!

They helped me when I wanted to give up On my car search ! They the best and work miracles. I definitely recommend them to everybody.

This car has everything I need and more! I love the Android auto and the Apple Carplay. Such luxury! The screen is so easy to use and great for a hands-free drive!