My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later which was fine with me. They finished it the same day. Van is great and the girl who gets you is so helpful and polite. Since the past few months I have dealt with them I couldnt ask for better customer service. I would not go back to the one I bought truck from. Even tho I didn't buy truck from them they treat me like I had.
When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
i do not like the car buying process, but josh weaver and dennis penn actually made it pleasant. they answered all my questions from beginning to end and even after the sale. no high pressure tactics employed or misleading information given. i simply stated my needs and preferences and they went to work finding a great deal and exceeding my expectations. i was kept informed of what was happening in each step. this is my second car from them and i would buy there again.
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
I bought my 2007 Honda Accord from Templar Auto Group and Micky was very up front and honest with me. Micky showed a number of cars and let me test drive what I wanted. After testing the Honda, Accord I decided to buy it. The car runs good and if I need another car I will visit Templar Auto Group again.
I have always had great experience when visiting City Chevrolet which is why I chose them to sell me my first NEW car. I was help immediately after arriving given estimated time for services & they were prefect. My car came with 2 free oil changes & I purchased an additional oil change package to ensure my car is taken car of throughout the life of my car. I am very satisfied with my experience.
My sales person Kisha Cone is truly the best at what she does !!! She goes above and beyond to make sure that your satisfied . I really appreciate the professionalism she displays. Yall ask for Kisha when you get to the PLANET you want be disappointed .....Thanks again KISHA , MUCH lOVE from Elisa Horton
Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.
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