First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
A few bumps in the road when replacing my 2013 Toyota RAV4 with a new 2018 Toyota RAV4 XLE but our salesman, JJ Santiago and Sales Manager, Sean Carroll we’re very professional and got around the problems to make sure that I was a very happy customer. Thank you!
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Walked in to purchase a new sedan and I was left speechless with the quality of service provided by "Mr." Petzing and I was astonished at how easy it was. I will return and I will bring all of my friends.
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 28, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
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