Going through Champion Auto Sales was an extremely smooth car buying experience. Our salesman, Andrew, was very patient in explaining each step of the process. After a first test drive, we noticed a slight issue with the car that Andrew immediately took care of, and let us verify that everything was fixed to our liking. There was never any pressure, and the whole experience was hassle free!
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
My Honda Accord had an air bag recall. I brought the car in on July 2018 because there was noise when I applied my brakes. Said they couldn't hear any noise but cleaned debris behind brake rotor. Driving home, noise still there.
Nov. 28, 2018 brought car back for recall - mentioned noise still there - resurfaced rear brake rotors, cleaned serviced and lubed rear brakes.
No more noise when I apply brakes.
High marks for Steve Pecora for how busy he was that day
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
Leave it to Joe and Frank. I called Joe, asked him to connect with Frank and find me a 2012 Honda Odyssey. It was time to upgrade the 2006 Odyssey I purchased 3 years ago. And for the 7th time, they found the exact vehicle I asked them to source. Price was right, Jay got me the best rate he could and it was a done deal. I even got Joe to make me a cup of his infamous Expresso. They treat me like family and I will continue to be loyal. Best experience I have ever had buying a car. I live an hour and a half away, so to get me coming back speaks volumes for my friends at Via Auto Sales.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
A few bumps in the road when replacing my 2013 Toyota RAV4 with a new 2018 Toyota RAV4 XLE but our salesman, JJ Santiago and Sales Manager, Sean Carroll we’re very professional and got around the problems to make sure that I was a very happy customer. Thank you!
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 25, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Good and fast service installing set of (4) new tires
by bbristol from DealerRater.com
December 5, 2018
Excellent service, Prompt and good. Coffee hot and fresh I was kept informed as to progress of work being done. Price was competitive with outside tire dealers.
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