Great service with a smile, professionalism, courtesy and dedication to ensuring the customer is fully satisfied. Lastly, you began this survey would be three questions. You lied which is uncharacteristic of GM. Because of this I will probably not participate in future surveys.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Taking great care of my truck and doing a little extra to keep it nice. My vehicle was returned quickly and it looked great.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Took longer than anticipated but was given a loaner for use over the weekend to repair the bug in my radio.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Denise Weber was extremely helpful and patient throughout the entire purchase process. She assisted in all of the many setup options available on the new vehicle. The other staff were also very helpful and friendly during the purchase. Ken Engevold was also very helpful with all of the sales documents needed, and the financial setup of our loan.
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
I truly appreciate the time and effort that your team put into my purchase. Especially Ryan in sales and Ken in financing. All were professional, knowledgeable and courteous. Thanks for making our purchase comfortable
by Tammy from Galion Ohio
December 3, 2018
Special ops edition of Silverado, nice vehicle, not many bells and whistles but nice. Does not go well in a small amount of snow, 4WD is a must in any trace amount, reliable so far
by Denny Pliska from Wisconsin Rapids,Wisconsin 54495
October 30, 2018
Jim was fantastic wish I had him for all my many cars I purchased from Rapids Ford. Jim went way out of his way to make sure we were happy getting the exact car for a very fair price
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
I have purchased several vehicles from them great deals and friendly staff the owner dave even gets in on the haggling deals....they make you feel like family. I will definitely buy from them again. .....
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
We were on vacation and got a flat tire , we ended up getting 4 new ones . Don Larson’s fit us in and had us back on the road in no time . This place is awesome, friendly. They even gave us a discount!
Second truck, my best truck
by DocSpeed from Union, NJ
November 19, 2018
Good looking, comfortable and powerful enough for any towing needs that most will have. A lot of creature comforts that make it a nice daily driver.
Don Larson has always gone that extra mile in servicing my vehicles. I have bought four vehicles there and had them serviced routinely at Don Larson. Their sales and service staff are true professionals and I enjoy doing business with them.
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
Very knowledgeable staff in Sales, Service and Parts. Always very helpful and courteous.
Great vehicle at a great price
by Kris in edmonton from Alberta
November 6, 2018
Love everything about this truck except I didn’t get enough bells and whistles. The truck is a stock fleet model so bare bones, I should have put a few additions on when I bought it such as a remote starter
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Kim went above and beyond for us..mechanic also. Very good people! Would definitely work with her again. Thank you for your hard work, Kim! We'll be back!
Great work truck
by AZSparky from Phoenix,AZ
December 1, 2018
Perfect truck for my needs as a contractor. Strong engine with plenty of power for towing. Roomy and comfortable interior. Rides very smooth on highway and local roads.
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