I had two vehicles to trade for one new one. Decided on the Ford Escape. Had bought from Pittsville Motors before. Salesman, Craig was very patient and helpful. Drove about 4 cars with different features. had the need for a certain range for monthly payments. Manager was very helpful and made this all possible. Not pushy or overbearing , but instead, very helpful and listened to what i had to say. Although i have had to Escape for just a couple of days, i really love it. It's just what I need and wanted.
Very informative group of sales people.....friendly and "laid back", alot of nice cars on their lot with low MILES as well... You can always tell alot about a dealership not just from inside but from the OUTSIDE(CAR LOT) ALSO!!HAPPY CAR SHOPPING Y'ALL
Good pleasant experience, salesman name was Noah good guy to deal with ,Vicki ,internet sales manager was great to deal with ,only issue was the finance guy who was nice at first, but when I said I was not getting any extra warranty with my purchase, he hurried up and got me out of there almost closed the door on me he is lucky I'm not like I used to be.
Purchased a new Chevy Cruze from Courtesy and was very happy with the service we received! Our sales rep, Jerry, was very friendly, professional and knowledgeable. Jerry was a super nice guy and we were we trilled with the whole process. We highly recommend!
by Carol Stephanie Whitelock from Mardela Springs, MD
February 6, 2018
My personal Service Rep is SHANE! He goes over and above to ensure that I am completely satisfied with everything. He is so courteous, efficient & certainly a pleasure to do busiess with. He answers any questions I may have & if by chance he doesn't know the answer, he will get the answer & call me. KUDOS to SHANE!!!!
Todays world is filled with disappointment. One only has to make a doctors appointment ,show up a half hour early ,as instructed and then wait. Courtesy Chevrolet was exactly what you hope to find. Every part of the process was fair and professional. a year after I purchased my car I had a problem and it was handled with every human dignity I hoped for. My car was fixed as well. I love my car and will tell everyone I know that courtesy wants me for life. It's obvious.
Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
My husband and I bought a 2016 Toyota Prius from Smiley earlier this year. We couldn't be happier. Car buying is not something I enjoy, but she made experience low stress and very smooth. We will definitely be back.
Smiley was excellent. This is our 2nd vehicle we bought from Smiley. If you have a question she always finds your answer. Midway is a very friendly atmosphere and a relax feeling when buying a car or a truck. She explains every option on your vehicle thoroughly before you leave and never hesitate to tell you to call her if you have any more questions. Thank you Smiley and the Midway Team GREAT JOB
All of the employees are knowledgeable and helpful. Great customer service during and after the sale. Very friendly environment. I drove about 75 minutes to deal with themand it was well worth the drive. Passing by many other dealerships along the way.
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