This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
I can’t express it enough, for everyone’s help and attention! They have exceeded all my expectations and went above and beyond to make sure I had EXACTLY what truck I wanted! I truly am impressed with there outgoing and friendliness attitudes! I’d highly recommend their dealership and will be coming back for ALL my future purchases!
Thanks again! 10 ⭐️’a !!
by " GREAT JOB " from Broadalbin, New York
November 3, 2018
Thank you Jeff ,for helping us purchase another great vehicle! you are very helpful and knowledgeable. That's why we are returning customers. you always make sure we are satisfied with our purchase. You go above and beyond and we really appreciate it. You have a great personality and do very well with the customers. I'm sure each and everyone , besides us appreciate that.. I can't say enough to let you know how much were glad you are there for us if ever we need you. Thanks again Jeff T. Chuck and Therese T.
Jeff Tyrrell was great to work with. He answered every question we asked, and helped us locate the truck we wanted. I would definitely recommend anyone to work with Jeff when your looking for a vehicle.
My husband and I went in to look for a used SUV , Jeff Tyrell was wonderful. He listened to us and answered all our questions. He went and talked with the manager and they even reduced the price for us. We told him we had to think about the purchase and there was no pressure, he said that was ok and to get back to him when we were ready. He was very professional. When we did decide to purchase everything was all ready for us, he found a spot that was not cleaned correctly and took it back for them to finish. It was a pleasant experience and will recommend Mangino's to family and friends.
Jeff was so helpful he went out of his way to find this perfect Colorado for us . We went to ther dealers did what Jeff did thank you for all your help will buy our next care from you
The best dealership
I have been loyal to Mangino for a long list of reasons. It is always quick & painless. If youre buying, Rich Jeff Dave & their team are great. If you need service, Mike & his team are the go-to. I always reccommend Mangino!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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