Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
Jeff single handedly restored my faith in car dealers. After a miserable experience trying to buy a BMW X5M in Dallas, I found that Jeff had one listed. He had it fully serviced, checked the brakes and tires and gave me the measurements. He had BMW take care of some recall work before I arrived to pick it up and had it clean / full of fuel / and ready to go!! Nothing was misrepresented and I found the vehicle in better condition than described. He picked me up from my hotel and checked on my travels as it took two days to drive it home. Bottom line, customer service is lacking these days, but not here. I couldn’t be any happier!!! Thank you sir!!
I was greeted right away. The sales and finance people where very friendly and helpful. They answered all of my questions. Nick asked what I wanted and the 1st truck he brought to show me was the one I bought. I would definitely go back to Mcgrath’s to buy a vehicle in the future. If you ever go to McGrath Chevyland asked for Nick Gordon he will help you and treat you good.
This is a real review, i have no affiliation with any employees there.
I put these guys through hell along and never did they get disrespectful with me over the 6 days leading up to me buying my Challenger Scat and Shacker 392. They gave my a great deal, and beat my banks APR when it came to sing for the loan. I will be a long term customer now.
We bought a 2014 Chevy Sonic in Feb 2016. We were told it took semi-synthetic oil. With the car I gor 3 free oil changes. Thinking the oil needed to be changed every 3 months or 3000 miles I scheduled an oil change because according to what I was understanding it was past due. Nobody told me any different. I got it serviced and again nobody told me I could wait almost 5mos 5000 miles before I had it done again. Like clockwork 3 months later I had it in again for an oil change. Again nobody told me. I used up 3 free oil changes PLUS two more one of which cost me $48 and another that cost me $52 and still nobody told me. I became aware of this when we needed to purchase another vehicle and bought a 2014 Chevy Traverse and we were told then that it takes semi-synthetic oil and doesn't need to be changed as often. I contacted service and they gave me the run around. Tried to tell me I didn't have the service done there. But yet it was listed on my service log each oil change I had done. Well a gentleman called me was going to look into if I could be reimbursed in anyway and have heard nothing from him. That's been a month or so ago. My advice Be watchful and don't take anything at face value. Would only recommend with words of caution.
Convenient. Service department is a little over zealous with service recommendations. Example : suggested needing alignment because tire wear was off VERY SLIGHTLY. The tires have 73000 miles on them and still have great tread wear.
A little bit out of the way but worth it! A great markdown got me in the door, but there was no pressure to upgrade, even though my options were laid out for me. They made time for me and didn't make it seem like they wanted to be on to their next customer.
Great experience buying a new Silverado. Everyone I talked to offered to help and seemed genuinely concerned that all my questions were answered. Rick in particular as well as Heather went the extra mile to ensure the vehicle was presented to me clean, that I had no questions regarding the truck or the paperwork involved and that I had the best financing with the lowest interest rate available.
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