Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Smoky Jennings staffs are awesome! They are really good take care of my truck while oil change and inspection.. Service dept came to me that found some issue with truck and they gave me options for repair. I definitely recommended to anybody come their business.. T H A N K Y O U!!
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
I was leaving for a week on vacation when my car started acting up. I called Russ (my salesman from a year ago) and he had me drop it off that Saturday. The Service Department looked at it on Wednesday, ordered the part and fixed my car before I returned from vacation at no cost to me as it was covered under my powertrain warranty. I was super excited that they went above and beyond to bring my car home for me. I want to personally thank Derrick (hopefully I spelled it right) for keeping me updated while I was in Tennessee and for making sure everything went smoothly. They are definitely one of the best automotive teams I have had the pleasure of dealing with. Thanks guys!!
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
I've just purchased a car. While I haven't taken delivery as of yet the interactions with sales personnel and financial personnel have been stellar. Initially I was treated professionally and now I feel like family. Although I'm an out-of-state buyer I be been treated as though I was a neighbor. Can't wait to take delivery thanks.
Really love the ride and quitness in the cabin.
by LSU from Pineville, LA
October 16, 2018
Love it! Very functional and spacious. Very well equiped from the factory and I love the spray in liner. Can't go wrong with this truck!!!
We took our 2015 Buick LaCrosse for Service (oil change) at Green in Jacksonville. Completed in less than an hour. They pointed out worn tread on the tires. We ordered new tires which arrived the next day. Schemed appointment for the following day. Again, they were very efficient.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Green Chevrolet in Jacksonville, Illinois has a great service department. I had issues with my car right before Christmas. They got it in the shop immediately, told me what the problem was quickly, and gave me an estimate to do the repairs. They had the car fixed quickly and it cost less than the estimated total. I would highly recommend their service department!
was a ford owner; first Chevy truck
by james from hoover
November 5, 2018
the active noise cancelling; 6.2 liter/8 speed trans;leather interior; Bose sound system; 8" screen.... everything my past trucks didn't have. love this new ride; should be my last for a while
What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
by Stormin norman from AC new jersey
November 15, 2018
Comfortable, nice looks, great pick up. I hope it never dies. Drive on the beach every Sunday in the summer, never had a problem in the sand no matter how soft. The perfect truck for me and my wife.
Fast and courteous. Always a pleasure to do business with, whether I'm having service performed, buying parts, or trading vehicles.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Always going the extra mile to assist. When I needed some new fuses, they came out and brought a tool and assisted with installing them.
It is easy to contact them, schedule appointment, and drop vehicle at dealership for service. I actually prefer Friendly Chevrolet over using my local garage for many of these service items.
Very strong 6.2 Liter
by Highs country from Denver , Co.
December 30, 2018
I own the 6.2 liter high country. Very strong and better fuel economy than my brothers 5.3 2017 sierra!!! Hard for me to believe but we proved it on a road trip to Alamosa Co.
Wonderful experience Billy Cowden exceeded in every possible way to make sure the buying process was a rememberable experience. Definitely will return for future business. Thank you! Oh btw I love my new Silverado!
by JL from Hinesville, GA
October 13, 2018
I typically purchase ford trucks, but was very surprised by the silverado. There is plenty of leg and head room in both the front and back seats. The interior is not only comfortable, the design is also sleek.
It is a smooth ride and handles well.
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I am in love with the car that I got! The dealers were very concerned with us and our well being and welcomed us. They were pushy but also worked with us. There was an add that stated Black Friday deals on ALL Honda’s and Chevy’s at Susan’s Automall. When we got their they said that ad was incorrect and it was only for Chevy’s, which is suspicious AND false advertisement.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
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