I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out.
After reading Carfax report I decide not to buy the car
Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership
Thanks Ms Palmer
I appreciate the kindness and hospitality that this company has shown us throughout the process of buying our vehicle. Joshua Cornett was more than gracious and did everything he could to make sure our process of purchasing this vehicle went smoothly even picking us up from the airport! Wonderful people and gave us a great deal!!
Took my Jeep in for a oil change & recall repair, was there ALL day, car hasn’t drove the same since, v8 drives like a 4 or 6 (Jeep was driving fine when I arrive for this appointment), didn’t bother to fill the windshield fluid. Turn around went back to in form them of my complaint blame it on brakes — bs❗️I will be going somewhere else for future repairs, oil changes & recalls AND Future PURCHASES or Trade-ins—-never again❗️❗️
Their service over the phone was excellent. They help me over the phone looking for a used vehicle and gave me all information as possible for it.
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