Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
I was in to address a carbon monoxide recall issue, so I'm not sure about the quality of the repair yet. I really was appreciative of the shuttle service since I had to leave my vehicle. Also appreciated the service manager's help.
My purchase at Serra was one of my best experiences purchasing a car. There was no pressure and they were easy to work with on the price. The car had an issue with the AC that we did not discover until after we took delivery. My salesman Anthony Keys and the sales manager took great care of me and resolved the issue the next business day. People in the service department were friendly as well.
Recently went to jimmy gray chevrolet for the purchase of a new car which was much needed upon arrival my husband and I had prayed and there was the salesman jeff waiting at the door from there on the Lord started connecting the dots from the time Jeff got my information he took that ball and ran with it he went that extra mile over and beyond also charlie went continuously stayed on it he didn't let go before I knew it I received call if you've been approved music to my ears so I want to thank you guys again Jeff and charlie keep up the awesome work you guys do and thanks again for having my best entrance at heart glory to God. Thanks again from Rick and staci harris
I had a great experience. Leonard Wilson was an amazing and knowledgeable sales rep!! Will be doing business here in the future! Thank you Carmax!
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