I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
Eric got me a lower price, handled financing and all applicable paperwork... even called my insurance agent so I could drive it right off the lot. That's what I both expect and appreciate when spending thousands of dollars. Cheers!
I HAVE BOUGHT A LOT OF VEHICLES OVER THE YEARS AND HAVE NEVER HAD SUCH GREAT EXPERICENCE.I HAVE HAD WITH THE OWNERS, MANAGERS, & FINANCING & ESPECIALLY THE SALEMAN WAS VERY HELPFUL AND KNOWLEDGABLE. I WOULD RECOMMEND AUTOWORLD TO ANYONE THAT WANTS TO EXPERIENCE PROFESSIONALISM THE NEXT TIME THEY PURCHASE A CAR .
Drove from Lincolnton up to C&J after exhaustive search that took me from Lincolnton to Mooresville to Huntersville and Gastonia.Stopped in Hickory as well.Had my eye on C&Jonline.Read other customer reviews and the theme throughout was how they were treated by the folks there.Took a chance,made the drive and drove every truck on the lot.It was a tough decision.All I drove were in the best condition,clean and ran well.Von was more helpful in answering questions about the vehicles than any salesman on any lot anywhere I’d been.James and Von made the buying experience easy as pie.If you want a clean,well running vehicle it will be very worthwhile making the drive.Exceptional experience.Thanks guys! Best wishes
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I just happened upon this place as I was out looking for a used car. I found exactly what I was looking for with the best price around, including Charlotte. Quick, friendly service. Once I made up my mind, the process was quick & easy.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
by Ken Kaniff from Connecticut from Granite Falls NC
September 4, 2017
We had a great experience at "HUCS" from the time we walked in until we drove out. Gary McGill was hilarious and very helpful. He pounded the pavement to get us into the car we wanted and did so professionally...with a comedic flair you don't see very much. For once we had fun while searching for our next vehicle purchase. We actually got our vehicle for less than KBB valued it at and it has an aftermarket Roush supercharger that cost around 7 grand from Roush....and that's minus the installation. To say Gary got us one heck of a deal is being modest, he did amazing. I would recommend him to my grandma so to say I recommend him to you is apparent. Anyone who couldn't get along with Gary probably has a stick somewhere South and to the rear that is quite uncomfortable, seriously. I found the whole staff to be welcoming, friendly, and ready to serve. Ramiro Garcia was amazing at closing the paperwork out and getting us on the road. He was friendly and very open to conversation. He wasn't the usual tight lipped manager we have met along the way. Great guys to have met. Great day folks, great place.
Looking for a new car, and happened upon Hickory Used Car Superstore. As soon as i hit the door, i was greeted with smiles and it didn't take long for Alex Guthrie to find a car for me. Easy experience and excellent service! So happy with my new car and with Alex, Ken, and Ben's helping getting me in it!
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
After spending years settling for old fixer uppers, I wanted to see my husband in a newer truck that had room for our growing children. Knowing that our credit was less than typically ideal, we felt pretty discouraged. My mother recently purchased a new car from this dealership and recommended that we give them a try. Upon our first visit, I was introduced to Alex Guthrie. He was straight with us from the beginning, explained the process as we went along, and worked hard to get us a truck that fit our needs. The end of this story is a great blue Nissan Frontier! Thank you Alex!!!!
I was in the market for a new vehicle and Joey at Hickory Used provide top notch service. I would highly recommend giving Hickory Used a try. Not only was Joey able to help me but the staff at Hickory Used treated me like I have know them for years. Great service and no sales pressure at all.
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