I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Drove from Lincolnton up to C&J after exhaustive search that took me from Lincolnton to Mooresville to Huntersville and Gastonia.Stopped in Hickory as well.Had my eye on C&Jonline.Read other customer reviews and the theme throughout was how they were treated by the folks there.Took a chance,made the drive and drove every truck on the lot.It was a tough decision.All I drove were in the best condition,clean and ran well.Von was more helpful in answering questions about the vehicles than any salesman on any lot anywhere I’d been.James and Von made the buying experience easy as pie.If you want a clean,well running vehicle it will be very worthwhile making the drive.Exceptional experience.Thanks guys! Best wishes
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
Seth met me in the parking lot. I had hit a deer and totaled my car, so I was in a "situation". I explained my financing, credit, and payment options. We looked at a used car, and I even test drove it. When I returned to the dealership, I was told I couldn't get approved for a used car, but could get approved for a 2018. I was shocked! Needless to say, I came out with a better deal than I had planned. Everyone was friendly and accommodating, and not pushy at all. Overall a very pleasant car buying experience!
Dustin was very helpful and not pushy.
Very satisfied with the whole process.
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