Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
I am a returning customer to Damien within the last year. He is a professional that makes the buying process informative and smooth. He treats his customers with respect and shows enthusiasm about the purchase. I have also recommended friends to see him for a vehicle.
A great job getting the deal done with Eric Rogers at Depaula on my truck finding and getting exactly what I wanted !! Also for great job back in March getting and taking care of my Fiance car !! Thanks Eric very Professional and understanding and listening to what we were looking for and how much could afford!!! And to everyone else on the team for taking the time to explain and understand everything!! Thank you all !!
Saturday afternoon, 20 degrees outside and getting colder and my drivers window will not go up. I call around and find Northstar Chevy service department is open until 5. Place a call and head down they are more than willing to help.
I cannot say enough about the customer service received. The service manager and parts department associate worked together to "muscle" the wind and get it closed. They looked to see if they had the parts to repair while I wait. Part was in stock, able to work me in and my truck was back to me in a few hours.
All I can say is great customer service focus, friendly and knowledgable staff. Highly recommend if you need service on your GM vehicle see the service and parts department at Northstar Chevy.
First off I'd like to say that everyone I had contact with during the purchase of my vehicle was top notch. I was disgruntled with the way things were not going with another dealership and figured I'd check around to see who else might have what I was looking for. Finding the right truck online at 5 am and leaving an online message, I didn't expect much. I was contacted promptly that morning (even earlier then I expected) and everything went smoothly from there forward. My salesman (Bob Neet) took care of everything and didn't make anything feel rushed or pressured. Being able to drive home with my new vehicle that night was awesome. The cleaning and detail as they readied it was great. Thank you everyone there for keeping simple and making it happen. I'll be back.
Craig in service was very helpful, friendly and efficient. He is good at what he does and is pleasant to work with. He listens to his customers and appreciates what we have to say about our own vehicles. Thank you.
Would highly recommend this dealership, we have had no problems and they had exactly what was advertised. Even though it was black friday and they were slamming we did not feel ignored right from the time we walked in and were greeted by the receptionist.
I brought the car in with a problem that was not showing up on the computer. Your service staff took the initiative to try to work it out over 2 days. They not only drove the car but also researched the problem I was describing to them. They believe they narrowed it down to electrical loose wires. So they went into the fuse box area and tightened the connections. So far so good. I appreciate the willingness the staff took to look for problems that are not evident.
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