I had a appointment at 8:15 am and ask if it would be done in 1 hr because I had a place to be. I left and came back in a hour and she told me it would be a little bit. She let 2 cars go ahead of me getting oil changes cause she didn't think I was coming back for 1 hr. Needless to say I think this is very bad customer service. I had to wait another 1/2 hr for my car to be done. That is terrible service when I had a appt and they were walk ins!!!
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