Kelly Adams and Bev Cain made our experience very positive. The last time were were car shopping was when we bought the PT Cruiser that we traded in. We left without some of the items from the PT and a quick call to Kelly was all it took. When we returned with our cashier's check the items were in a bag waiting for us. We only received one key and one valet key. But once again a quick call to Kelly and our key will be waiting for us when we return the Forrester for the new windshield. (The windshield is cracked but will be replaced as part of our transaction, no charge. Plus we get a loaner car to use.)
Talk about service! Thank You Kelly and Bev!
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
My wife called ahead to see if they did in house finance and someone at the dealer told her yes. I drove all the way from Federal Way to see this truck and when I get there they say they don't. Thats the only reason I made the trip. The truck was in awesome shape and the people were pretty nice but it just felt like a waisted trip.
Clay was an amazing help to us in a lot of ways. Everyone was so friendly & nice. The customer service was awesome! This was an outstanding experience. Thank you so very much and we will be back again soon for sure :)
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
We were in the market for a mini-van. We came across a price that could not be real for the vehicle being advertised. They simply beat everyone. After speaking with John, we drove 4 hours. The customer service was great and they stood behind what was advertised. Excellent experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.