The service writers were not very attentive during the visit but once the service started the actual service technicians were amazing and quick very clean and super efficient. I was very happy with the service technicians...............not the service writers.
I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
As soon as I walked into the lot I received such a wonderful greeting. I got my questions answered & was helped just the way I wanted. They made everything so fast & easy & I drove away in a new car. My first car (:
Great that oil change was done within the time promised with I arrived. Even had the opportunity to test drive a newer Malibu with Brittany while I waited. She was very professional and understood that I really was not ready to buy. No pressure. However, I may go back soon with my husband to check it out again.
Great as usual. The staff and the atmosphere are always great; I don't mind spending time to get our car serviced at the dealership.
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