Hunter Wood was our Sales Advisor. His knowledge about the 2016 Elantra proved very helpful. While on the test drive he was very patient with all our questions and had the answers we needed. Going through the purchasing process he stayed with us all the way. Everyone at Larry Miller Hyundia Peoria are extremely helpful and pleasant to work with them. We recommend them to anyone.
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
Nothing but good things to say! Polite....yes! Knowledgeable...yes! Good deal.... yes! Patient .....yes!! Honest.... yes! Good. Customer service..... yes! Great place..... YES !!!!! Go back when shopping again.... yes!
This was my first time buying a brand new car. I felt at home as soon as walked into the showroom. Everyone that I talked to was friendly and helpful. The final process of buying the vehicle was organized and straightforward. They found the best price for me within the price range I had given them. I look forward to buying another vehicle from them.
I made an appointment, confirmed the appointment when I arrived on time it was the guys day off. So they passed me to someone I had not been discussing my wants with. I explained I had $32,000 to work with. They could have said "we cant help you" And it would have been no hard feelings and I would have been on my way. instead the kept me for 30mins. then came back with 34,500 and said they were loosing money on that. So I got up and left. First off they arent going to sell you a truck at a loss. Otherwise they wouldnt have a job. Secondly there is the sticker price, then the invoice price then the dealer cost. When they say they are selling you something at invoice they are still making $2-3,000 profit due to the dealer holdback and dealer incentive monies. I dont do games, I know what I want I know what I have to spend and I tell them so. either they can deal with that or they cant. I didnt appreciate their games.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
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