We were traveling in Asheville on vacation & needed service.
by vacation from DealerRater.com
November 6, 2018
While on vacation in Asheville, our truck engine light came on and needed to have deff heater reservoir in tank replaced in order to continue using truck before shutting down. We called two other dealerships and explained that we were traveling from another state and needed immediate service and were told that it was a 30 day waiting period and could not help us. We contacted Asheville Chevrolet and spoke to Jimmy Shelton and told us to come in now. He took us right away and had the part shipped over night. The general sales manager Bobby Roussel and salesman Tony Valentine were very helpful and understanding and put us in a courtesy car for the two days so that we could continue our vacation with very little interruption. We appreciate the service that we received from this dealership and would recommend them to anyone. Thanks again from Randy & Lisa Bourg from Bourg, Louisiana
Tony Valentine is a very knowledgeable car salesman for Asheville Chevrolet. Tony walks you through every aspect and of the car you are buying. This is my second car from Asheville Chevrolet and Tony sold me both. The Dealership in my opinion is number one. Donald McDaniel
Any questions we had got straight forward answers from Jeff Brewster who took the time to explain options on the car, as well as the whole sales process. I appreciate effective and efficient service and it was provided. Also, a good selection of the model we chose to purchase.
by On the road again... in a new SUV from DealerRater.com
October 21, 2018
I had just gone to another dealership to test run a new car. The difference between the two dealerships was impressive. Jeff met me outside and assured me that I would find my car that day. I told him what was most important to me and he made sure to show me a car that had what I wanted. When I suggested that maybe I might be happier with an Equinox he immediately looked up the price difference. I told him I did not want it in white, within 5 minutes he had a beautiful Pacific Blue Equinox waiting for me outside. I told him the price I was quoted at the other dealership and he offered me the same price and sealed the deal. I told him I was traumatized from waiting 5 hours to fill all the paperwork when purchasing my previous car. He had me on the road in my new car in 2 hours. Great job Jeff!
Tony was the best. Very professional and a real nice guy. He took care of everything. You should buy your next car from him. Everyone else was very nice and made me feel right at home. Thank you for such a nice experience
Such great customer service! We stopped at Asheville Chevy while on vacation. We were just looking but Eric Standford was so knowledgeable about the vehicle we wanted and gave us such a good deal we bought a new truck. When the time comes for another vehicle we will definitely be returning!
I recently purchased a used car from Robby at West Ridge Auto sales. He was very courteous attentive and gave me information that helped me to help me make a wise choice in making the purchase. Penny helped me with all the paperwork, she explained everything so I knew exactly what I was signing and what seemed like a lot of paperwork took just a short time to fill out. I had to bring my car in for service and Bill was right there to put my mind at ease with explaining what the problem was and the service dept. fixed it without a long wait! I'm happy with my West Ridge experience!
Our company at Southern Alarm has been buying vehicles from Boyd for years and will continue due to the great service and ease of working with their team. Both Les Boyd and Mark Brown whom I recently worked with on the purchase of a truck, were great to work with. Highly recommend!
I had a wonderful experience today at Boyd. Chris was amazing, personable and kind! I went in for a test drive about 130pm. I had no intentions of purchasing a car today but I did. Chris was very informative through the whole process. I was home before 5pm with my car. He even helped me transfer all my belongings to the new car in below freezing weather.
I'm so glad that I met Les Boyd after he and his business generously supported our local Boys & Girls Club golf event. It was a pleasure dealing with him and his team. They went out of their way to get exactly what we were looking for. Ed Murdoch even delivered our new car and did all of the paperwork at our location. This was a first for us and we'll never do it any other way. Many thanks to Les, Ed, and the entire Boyd team.
stop in asked for mark brown , then he came out and was very nice did not try to be pushey ask me what I was looking for got me a great deal on 2019 Silverado and fair trade for my 2014 went inside everyone was very nice , after I had made the trade and roger came in and got me 1500.00 off thanks guys I love the new truck
I was late to pick buy my car due to traffic and the entire staff waited on me.....it was a Friday night! They had everything ready for me to simply sign the docs and drive away. Could not have asked for more!!
The best experience I have ever had, Ed is kind caring and very helpful! You need more like Ed. Best car salesmen man ever. Made this stress free experience. Would never go anywhere else.
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