First solo buying experience
December 3, 2018
As a new widow, this was my first experience trading in two high mileage vehicles and buying a certified pre-owned vehicle, a 2017 Honda HRV with low mileage. Julie was patient and considerate as I tried on several cars, then when I narrowed it down to the HRV she quickly searched the lot and found the perfect car. She facilitated the process, including the trade in and subsequent negotiations in a calm manner. As I consider hard-sell approaches, I appreciate going through this process with a woman. She perhaps didn't know as much about the specific features on this particular vehicle as I would have liked, she connected my phone and transferred contacts, and showed me how the navigation system worked -- two of the major features. I'm still learning about the safety features via the manual. I think she is an excellent addition in a male-dominated vocation.