I found a car online and Gayle helped me with everything through email, which was the most convenient for me. It was a 4 hour drive for me and Gayle answered questions, took additional pictures and was able to give me a total cost upfront to help me decide if it was what I was looking for. He was very straightforward, honest and there was no hidden fees! When we arrived, the car was in better condition than I even expected, the tires were like new!
Highly recommend this dealer and Gayle, especially for people coming from a distance. No Games! All pricing and financing was confirmed before arrival. Car was accurately depicted. Was a pleasurable buying experience and was only there about an hour for the test drive and to sign paperwork. More dealers should be this easy! A++Thanks again!
It is very comfortable and good on gas milage.
by Dnelson from St. Louis, MO
December 28, 2018
i like this vehicle a lot, it is very comfortable and drives with ease. I’m happy Andre Branch picked this one out for me. He struck to my terms and conditions. I would work with him again and again!!
The dealership was really nice. Lots of cars to choose from. The salesperson, Brandon, was a pleasure to work with. He worked to make the deal possible.
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
Lori was knowledgable and nice to work with... and she got us a great deal ... I would advise that you ask for her by name
Comfy and a wonderful drive
by MichelleD319 from Groveland, FL
December 28, 2018
There is plenty of room in this car. There are great features and everything is amazing. The downfalls I've found are that there's no auto-up button for the window and no mute for the radio. I'll get used of it soon though.
I originally came in to ask about the new 2019 RAV4, for which little information had been disseminated to the dealers by that time. The only thing of which they were certain was the late December release date. Warren took the opportunity to tell me about the deals going on for the 2018 RAV4. I am no fan of the exterior styling of this generation, but Warren found me one that not only was colored to minimize the aspects of the body that bother me, but also include the things I was seeking in a new vehicle (AWD, better gas mileage, upgraded safety and technology features, etc.). He was able to answer my questions and had a much-appreciated sincerity. The last thing I wanted was to feel manipulated by a slick-talking salesman and Warren was the perfect salesman to deal with me. Overall, a pleasant buying experience and I am becoming happier with my purchase with each mile.
It was very reliable and comfortable.
by Jan from Brandon, MS
January 8, 2019
It was very comfortable and reliable. I did not have any major repairs in the 6 years that I owned it. It was a great value for my money.
Jim S gave superb service and had excellent auto knowledge
by shengyi from DealerRater.com
December 4, 2018
The service was consumer-oriented, timely, and offered the right price. Jim showed me different cars until we found the one that was perfect for me and with the right terms. His service was low pressure. I'd certainly return to Napleton's to buy another car.
I Always Buy Chevy!
by Nik-Nak Got A Trax from Olympia, WA
December 20, 2018
I bought my 2006 Chevy Impala LT off the lot in 2006, still runs like a champ but after the divorce I was ready for some changes. Out with the old & in with the new! So my daughter and I went Black Friday shopping for a cute, new/used car after Thanksgiving. We really hit the jackpot when we found this amazing 2015 Chevy Trax at Toyota of Tacoma! My kids are grown & I'm not hauling lots of people around like when they were younger, so I really wanted something a little smaller & sporty looking to go with my new single life style. The Trax gets great gas mileage, has the safety features I look for, nice and roomy seating and the ride is super smooth! I have the sun roof I wanted, folding back seats and a bumpin' Bose stereo system that has Bluetooth features so I can play my music from the Internet on my phone and still be able to receive a phone call if it comes in... all while driving with 2 hands on the wheel! The backup camera was a surprise bonus, I've never had that. I totally recommend the Trax and I wouldn't change a thing!
I recently purchased a 2017 Lincoln MKX from Jake Marshky at Rick Ridings and received superb service. The vehicle perfectly fit my family's needs and Jake was wonderful to work with. I would definitely recommend this dealership.
by Traverse Lover from Bainbridge, GA
January 12, 2019
I love my Traverse. It is dependable, and is comfortable. It is roomy inside and has plenty of room for storage in the back. I would buy another one if I could.
I bought a van from Rick Ridings and could not be more happy. Dan Dressen was the sales associate I bought the vehicle off of and he was great. Answered any questions I had and was down to earth which makes buying a car so much easier. If your ever up in the air about where to purchase your next vehicle from I would totally recommend Rick Ridings in Monticello and ask for Dan Dressen you will not be sorry. I will be a forever customer!
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
Even though we had to drive 6 hours to get there, it was totally worth it! Such a nice guy and understanding person! Great customer service and so kind! Even got flowers! This was my first out-of-state car and I must say that he did way more than expected. I’m grateful that he was our dealer and explained every document for me.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
I was looking for a crew cab used truck, good selection of used trucks just didn't have what I needed will keep them in mind.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
I had an excellent experience with Jesse at Rick Riding's in Monticello. I wasn't able to come take a look at the Jeep I was interested in until 5pm. Jesse had everything ready for me when I got there and was able to answer all of my questions. All of the staff members were friendly and helpful. I was able to leave the lot by 8pm with my new Jeep all paperwork done and signed. Excellent customer service all around.
bland style, lacks performance, Glitchy tech
by shadows411 from Delton Mi
January 5, 2019
This car is no worse than other cars in this price range. It lacks individual style as it resembles other cars from competitors too. Its technology is glitchy, I have had to pull over multiple times to "fix" the infotainment center" , its features lack fluent design and are poorly engineered. I don't think this car is any worse than other cars out there, in its price range. But if your looking for a car that defines you as an individual, this cookie cutter car probably is not the one.
Our overall experience was great! Our salesperson Jeffrey Phillips was awesome! He even surprised me with a dozen long stem roses! My husband and I did not feel pressured, we were left to to check out the vehicles and asked for help when we had questions. Everyone was friendly and very helpful!
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
Awesome vehicle and definitely a gas saver. Still feels like brand new! Was actually my dream car, feels great to have had accomplished it and proud its chevy.
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