The service I received was fast and friendly! They also cleaned my car for me while they had it! This was something I was going to do later in the day. This saved me one stop in a very busy day before Thanksgiving getting stuff prepared.
I could not have had a better experience here! As a woman, I am always fearful of going to a dealership and I never felt anything but positive experiences. The atmosphere was warm and inviting and I never felt like I was entering a "good old boys club" like I have with most dealerships. I worked with Paul, Robert, and Levi and they were all very personable and laid back people. I have never had such a positive experience buying a car. They listened to all the things I asked for and never tried to push anything additional on me. I never felt any pressure to buy a car and their service was phenomenal. I would absolutely recommend to anyone! They do not work on commission which I think is a huge plus.
Although I did not purchase a car here, I have to give our sales rep., Felicia, an outstanding review. She was always professional, courteous and sent many e-mails showing several cars that I might've been interested in. She followed up with phone calls being pleasant and not annoying. Thank you again, Felicia, for all your help. I did purchase a car elsewhere.
by Julia Ulery from Charlottesville, Va 22901-1606
November 29, 2018
Everyone was friendly, the coffee was delicious, my car was very clean after detailing, and the cost is reasonable. My only complaint is the wait time. I had a 7:30 appointment, but wasn't through until 9:45. It may have been due to low temperatures, though.
by Harris, teacher, UVA fan from Charlottesville, VA
November 6, 2018
From the sales rep, Mike, the finance manager, Dan, to the GM, I had the most rewarding experience purchasing my Jeep Cherokee. Didn’t feel any pressure and answered all my questions. I look forward to continuing business with Umansky Jeep.
I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
I bought my 2018 Toyota Tacoma TRD Pro from Umansky Toyota and it was, by far, the best car buying experience I have ever had with a dealership!! Forest, Emily & Mike were an awesome team!! Not pushy at all & helped me buy the truck of my dreams!! Don’t buy from any other dealership!!
I recently purchased a used car from Joe Bowman over the phone from Punta Gorda, FL. I can't tell you how happy I am with the level of service and professionalism that was afforded me in this transaction. Just want to thank all involved for making this deal a smooth one!!
I felt very comfortable and at ease with my salesperson Brooke, she was very knowledgeable. She helped me with everything I wanted in a vehicle and was able to answer all my questions. This was the first time buying a car on my own and it was a pleasure.
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