Took my Subaru Outback for its 60,000 mile check. Brian Lawless, Assistant Service Manager, did a fine job in reviewing me what would be checked, gave me the range of what the cost would be, and promised I'd have my car back by 11:30. His predictions were accurate, and I got my car when promised. The shuttle driver, Marty Hauschildt, was very friendly and efficient, as well.
Overall, definitely a 5 stars experience.
2017 Chevrolet Malibu Hybrid Review
Very satisfied with vehicle
by Paisleydog from St. Louis, Mo
January 5, 2019
While design and styling is in the eye of the beholder, I truly like the safety, drivability, roominess, and handling of the Malibu Hybrid. The most common knock I have heard is the lack of an interior trunk release. After looking into installing one I concluded the exterior release button served all my needs since I would be out of the car to access the trunk anyway. If you have groceries delivered to your car then you can always use the key fob. Not an issue at all. With the majority of my driving on highways the average fuel economy over the 6 months of ownership has been 43.1 mpg.
We absolutely had a wonderful time buying our 2016 Dodge Ram 1500 here. Staff was courteous, and locations was very modern/ clean. Our two salesman was excellent in every way. Thanks again, as we've had negative experiences in the past at another well known dealership. We will be back. -Sharon & Jeff
2017 Chevrolet Sonic LT Review
Subaru of PDX. Great service.
by rebeccaschindler from Portland, OR
March 25, 2019
After going to other dealerships, they all wanted us to buy more and did not listen to our needs. Subaru of Portland listened and took care of us without pressure and helped us get into the car we need. Love the purchase and loved being comfortable buying a car.
I brought my 2011 Dodge Ram 1500 Pick-up in for an oil change, transmission service and tire rotation. I also told Bobby Coleman (service advisor) that the truck was getting terrible gas mileage in and around town, but it was getting excellent highway mileage. Bobby got my requested services down quickly and called me to give me options / recommendations on maintenance that would increase my in town mileage. Finally, the truck maintenance and additional service was completed quickly and the truck is running much better and getting better gas mileage. I also utilized the shuttle service to get to the service center to pick up my truck.
2018 Chevrolet Impala 1LT Review
just got have owend GM before
by longball55 from Baldwinsville,NY
May 13, 2019
This car reminds me of the Pontiac Bonneville i used to own they ride like a tank you do not feel the road at all.
I have a 2014 silverado that has the 22" rims that for some reason has been bad about leaking around the rim scene I purchased it. 3 of the 4 were leaking, 1 of them would lose 10lbs of pressure overnight on a really cold night, and it had become a big pain in the rear!!! I talked with my GM service manager (Joe Whiting) and he felt like the service tech could get them to seal. First time around 3 of the 4 were holding pressure great, the worst one of the 4 was still leaking, not as bad but 3-4 lbs every couple of days. They had me bring it back at no charge and took the tire from the rim, got it cleaned up good and it is now holding air with no leakage!
2016 Chevrolet Equinox LT Review
First car purchased in over 10 years.
by Joanne A from Woodbine, NJ
May 7, 2019
Great car. Had everything I was looking for and more. Comfortable and roomy. Love the heated seats and the price was in my budget. Enjoying the ride back and forth to work.
Professional, Knowledgeable, and Efficient Sales Department
by C McKeag from DealerRater.com
December 3, 2018
4.8 (5667 reviews)
The entire sales team (internet/telecom sales lead; Dodge Jeep Ram Division: Scott Poff, Rob Breinich) quickly tuned in to what we were searching for and provided fantastic support on option packages, test driving for maximum effectiveness, Shelor's strategy for their option orders for their inventory (as well as how other options may not meet our longer term objectives), and ensuring that we received all rebates and discounts for which we were eligible. The Shelor Team (sales, finance/closing, and service departments) made our purchase and time spent with them exceptionally high value-added and worry-free. Came back to install the interior/exterior protection package and the detailing by the service department was top notch! This was our second vehicle purchase from Shelor Motor Mile - keep up your winning performance and you can count on our future business!
2018 Chevrolet Malibu 1LS Review
I love my Chevy Malibu
by Pompilio GB from Arlington, VA
May 10, 2019
This car met all of my needs, I like its technology and comfort, I love the design, the Malibu has accomplished all of my dreams.
I have been coming here since 1994 in which time I was going through a divorce & no credit. The salesman worked with me until he was able to get me a reliable vehicle for myself & my 1 1/2 year old son. Since that time I've purchased all my vehicles here but 2 (which were Hyundai's), however, I return & I ALWAYS get the same friendly hello, warm smiles, and genuine assistance in finding the right vehicle that will benefit me and my budget. Thank you Lynn for your help this past weekend. And thank you Shelor's for your kindness, loyal and quality care you offer and provide to your customers.
2018 Chevrolet Malibu LT Review
Very quiet, nice ride
by JF in MI from Remus
April 29, 2019
Identical in size to the numerous Grand Prix that we owned. Plenty of room. Seats a little hard. Auto stop is annoying particularly if you like the heat or AC on. Have not owned the car long enough to evaluate the mileage on warm days. All the electronics can be bewildering.
I looked at a lot of compact sedans and when the two I liked most came up short (VW and Motor Mile Toyota) I decided to try Subaru. Rob Breinich greeted me as I entered the showroom and promptly got a Impreza ready for my demo drive. He impressed me with his knowledge of the car and his smooth review of the standard and optional equipment. I immediately liked what I saw and my test drive went very well. I told Rob I would be back with my wife and when she saw and rode in it she too was enthusiastic that the Impreza would be a good car for me. Almost immediately Rob put in my order for a well-equipped model that arrived as promised on December 30, 2015. Throughout this experience Rob did an outstanding job. He quickly answered all our questions and keep us informed at every step from start to finish. At our final meeting he had the new car ready for our approval and we completed the business transaction to our complete satisfaction. This is our sixth new car purchase from Shelor and Rob Breinich is the best automotive consultant we have encountered.
2016 Chevrolet Colorado LT Review
many safety bulletins & repairs, not dependable
by TJ, "no more GM" from Halifax, Nova Scotia
April 8, 2019
Would not recommend this vehicle, electric power steering cuts out, GM dragging their feet to accept responsibility, almost $3000 repair bill, 3 months after warranty expires , over 300 safety bulletins on this vehicle, totally disappointed,
VERY Good experience, Richard Morgan.... that guy can sell a car for sure, but what's even better is he looked out for my best interests and honestly cared ... Shelor was recommended and was the best. 2 dealerships went straight for the kill or sell should I say .. At Berglund, I asked for their used chargers and was brought to a challenger (a V6 with turbo.. L.O.L.) I test drove it and it was ok but was not given a clear answer on if the warranty covered the turbo in the engine... So i moved on and was introduced to 2 Chargers and was being told "Berglund owns these cars but its not ours to sell"... Huh? That makes ABSOLUTELY no sense and Woodson couldn't get me "approved" on a vehicle that was less than what I bought my car for .. The first and right question Richard asked me was, "what is the monthly payment your looking for?" Then, gave me a list of vehicles I could be interested in that would fit my budget ... Richards patience with me and reverse planning made the sell perfect.. Good Job Richard!!! And thank you pal!!
2014 Chevrolet Cruze LS Review
Best Dealership In Town
by RD from Jacksonville, NC
April 24, 2019
Perfect vehicle for my family needs. We couldn't ask for a better vehicle to take on our family trips or take to school or take to work.
The Perfect Car, the Perfect Experience...Rob @ Shelor!
by Frog Queen from DealerRater.com
November 5, 2018
4.8 (5667 reviews)
My husband and daughter were struck by a flying car in our 2015 Subaru Outback on a Friday. The driver lost control, crossed the median, went airborne, and landed on the hood of our car. Thankfully, they only had minor injuries and eventually made it to the wedding we were attending the next day. We drove home Sunday in our daughter's car. We had a camp adventure scheduled a week later and needed a car that would carry all the gear. A friend on Facebook had seen my post of the crash and suggested I contact Rob. On Monday, July 4th we walked into the Shelor Motor Mile Subaru dealership and drove away 3 hours later with a 2017 Subaru Outback that was practically identical to the car we had lost in the crash. We had spoken to Rob earlier that day by phone so he had the car ready for us to test drive when we got there. After such a painful experience losing our old car, it was wonderful to have such a painless purchasing experience. 5 stars for Rob and Shelor!
2016 Chevrolet Sonic LT Review
Very nice car
by Frank0582 from Wildwood Crest New Jersey
May 9, 2019
Easy to drive and to get around Sound system could use some work very good on gas mileage very good for a new driver so I’m going to give to my daughter to drive in two years when she turns driving age
From the outside the vehicle is very appealing and also very comfortable from the inside. But upon driving it for any longer than a week you’ll come to find that the power steering in these vehicles is shotty to say the least. The vehicle has under 100000 miles on it and is already harder to turn than a vehicle with no power steering at all. My 95 s10 with 200000 miles plus on it has better power steering than this thing.
Requested service completed efficiently and correctly as always included my check in request to check tire inflation and bring to correct levels. Mike Bowers is an excellent replacement for the previous service manager. I had an opportunity to speak with one of the sales associates Carla who I commend for being friendly, engaging and willing to continue the conversation and showing me features of a couple vehicles despite my stated intention of not buying toady but in the future. Pinkerton employees all seem to value their customers. Encountered one minor issue with payment for the service performed: minor hitch with machine running credit card charged my card twice ; accounting called next business having picked p the glitch and assured me of the reversal of the duplicate charge (now awaiting the credit to appear on my account). I continue to be extremely pleased with my interactions with people at this dealership; it maintains an excellent business model for Chevrolet dealers to emulate. Great people, product,service, clean comfortable customer waiting spaces; would that all dealerships be like this one.
I will continue to buy from Duncan of rocky mount for all my vehicles from now on. Ronnie Altice was the most help and put more wprk into getting us what we wanted for our last vehicle as well as our newest one. All my wife and I did was walk in and he seen us and its like he'd known us for years. His ability to be truely honest and upfront earns my respect everytime. Ronnie showed us everything we wanted to look at as well as his own personal opinions on vehicles which was a huge help. We have told our friends and family to go here because of the service and care we have gotten from the entire staff but to go see Ronnie Altice if you truely want to be treated with respect and althe hardest working salesman we have ever met. I would tell anyone looking to buy a new or used vehicle that before going anywhere to look please go see Ronnie Altice , he will take care of you better than any other dealership you will find. To the team at Duncan, thank you for everything and all your hard work and help to get us in our beautiful truck. To Ronnie we cant thank you enough for all you have done for us this past year with the 2 vehicles we have purchased from you. We will be back for all our future needs to see you and honestly look forward to seeing and working with you again. THANK YOU!!!! As for the awesome Wes Shropshire ( crazy ol marine) it was awesome sitting and talking with you and joking around while we were looking. Thank you for your help and for the help you gave our first night and continuing to talk and hang out with us while we were there. My mom and wife both loved the atmosphere when you were around , it was always fun and a laugh . thank you for all you did for us. Thank all of you all for your help So grateful, Chris, Crystal, and Alex Shell
2019 Chevrolet Equinox 1LT Review
My red cherryiot :)
by Red Grandma from Kalamazoo, MI
May 15, 2019
It's such an improvement sitting a little higher and the feel of more stability on the road. Amenities make driving so much more stress free :)
Wes immediately ran out to greet my boyfriend and I. I had been to several dealerships, and being in my early 20's none of them treated me as a serious buyer, one major dealership acted like they couldn't be bothered with us and even laughed at us while discussing vehicles. Wes is super friendly and makes you feel comfortable buying a used car, without having to ask he had the car history and everything ready for us. By the time we left I felt like I've known him for years!! Definitely recommending Wes and the rest of his team to all of my friends/family/and coworkers looking for a respectable and trustworthy dealership.
2009 Chevrolet Avalanche 1500 LTZ Review
So far Im very pleased
by Desirae's "Avalanche" from Ypsilanti
February 12, 2019
Before the purchase of the Avalanche, I was driving an Escalade so when searching for a new vehicle I was definitely looking for a smooth ride, luxury and space. I must say I have never even thought about owing a pick-up truck SUV yes but p/u no but I am so impressed, I've always wanted a Tahoe but could never afford it. So when I was offered the Avalanche I jumped on it. And when you think about it I now have half of my Tahoe lol. No really I love my new truck
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
2016 Chevrolet Traverse 2LT Review
My Most Favorite Car Ever
by Mike D from Rochester, NY
March 14, 2019
Have owned 11 cars and the Traverse was my favorite. Large enough to transport my wife and three kids comfortably on several vacations around the country, but not a minivan. Which was important. Towed my 13 foot camper too! Very reliable and fun to drive, not clunky like some other similar SUVs in it's class.
Kelly Allen put a lot of effort and patience into making sure things were done right when we made deals on two vehicles. He worked with us over a span of three weeks till we had completed enough test drives and done enough thinking to decide on the make and models best for us at this time. We felt our trade-in valuations were more than fair. We got our Camry and our RAV4 for decent prices and with more safety features than we had originally hoped for. Our RAV4 is also a hybrid for not much of a step up in cost.
2017 Chevrolet Silverado 1500 High Country Review
Great Work Vehicle
by PhilG from Saginaw
May 9, 2019
It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.
My sales person, Garry Cox, was very knowledgeable of vehicles on the lot. As i explained to him what i wanted, he showed me different vehicles that fit my needs until we finally decided a Ram 1500 was the perfect fit. The purchase process was no hassle, and almost a year later im still 100% happy with my purchase.
1993 Chevrolet 1500 Base Review
Very Rare & Straight Truck, Fun to Drive
by Keithr1970@yahoo.com from GrayHawk ,Ky
November 25, 2018
A great Truck for anything. Grocery Getter, Show Truck, Custom, Garage Kept, No Rust Anywhere. Lowered Slightly, New lights, Tail Lights, Tires, wheels, grill, ground effects, bumper cover, bed liner, insides clean, straight lil Truck
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