Used Chevrolet for Sale in Fort Smith, AR

I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question.

This car meets all of my needs and is everything i neeeded for my big family. So much room and drives so well. I reconmend to anyone

Honestly, my last trip to Orr for an oil change/tire rotation was not positive. It was only on my third trip to the service department that I was able to pick up my truck. Orr was new then. I'll chalk it up to teething problems. This time was a perfect experience. I dropped off my truck at 7:30 for an 8:45 appointment. I was promptly given a ride to work. A couple of hours later I received a call telling me that my truck was ready. I asked if they could deliver it to my work. Within 30 minutes I received a call that my truck was in the parking lot at my work. A couple of signatures and I had my truck. A perfect example of the meaning of customer service. Well done, Orr, well done!

This car isn't for the faint of heart, there is a lot of power in this v8 455hp engine. The interior design is a little tight, but conforms to the body while keeping everything within easy reach. The leather interior and workmanship is fantastic, the stitching in the seats, dash and steering wheel help give the car a more custom feel. There are a lot of gadgets to play with inside the 2SS from the infotainment system to the interior lighting and even a rearview mirror/camera (not to be confused with the reverse camera). While I have read many complaints about the exterior design, that was actually one of the draws for me. I like the new grill design as well as the new tail lights and the many options available to help customize the exterior to your very own desires. Handling is great, the car is very responsive. There are multiple mode choices for driving, each changes the handling in specific ways, so you can choose which is the right fit for your current driving needs (regular Tour mode driving, Sport mode, Track mode and Ice/Snow mode). The clutch and gas are smooth and changing gears is a breeze. The toughest thing to do is keep your MPHs down, this car just wants to go. I did my research before I ordered. I also took test drives to get a feel for it. I am nearing my first full month with this Camaro 2SS and it is everything I thought it should be and more. It has exceeded my expectations and I'm still grinning each time I get behind the wheel and start up the engine to hear it purr.

Thank you, Orr Chevrolet, but especially Savanna Gilbreth (and an assist from Jared Tomlinson!) for helping me to buy my new Chevy Spark! Savanna went so waaayyy far and above to take care of literally everything for me...from answering my internet inquiry at 5:20 in the morning to picking me up at my home to sign off on this blessing! Savanna, you are my hero! I am hearing impaired and Savanna and Jared managed to make that not a problem. :) I am so loving this little car...named her Glory Be, and everyone that sees her knows she is the perfect car for me...retired but ready to roam now! There were probably a few others behind the scene so I say hat's off to the whole Orr Chevrolet family!

Best suv for a big family we love it best choice worth the money and it’s comfortable and plenty of cargo room and we can go anywhere as a big family

Your company wanted $5000 to replace lifters and Camshaft. I got a Brand new complete Jasper motor installed with 3 year 100,000 mile National Warranty for the same price!!!!! Example If I breakdown in California, The company pays 100% of all cost! Hint Hint,,,,,, I highly recommend for Orr Chevrolet to get their Own Tow Trucks!!!!! There is so much undercutting out There!!!!!!

Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.

We went to look at a 2016 Chevy 2500, we were lucky enough to get Miss SaVanna as our sales person. SaVanna was very friendly and honest with us, she made buying the truck one of the easiest purchase we have ever made. We will let everyone we know who is looking for a new/ used vehicle to go and see her bubble smiling face. We are sure they will have a great experience too. Thanks, so much Savanna! Ty & Colleen Kirkpatrick

I like this car. It will be great for taking our family on many trips and hauling friends and sports equipment. I have owed many suburbans, and they continue to perform well for us.

Purchased my 201professional8 Escalade Last week. Ike Borges is an A #1 salesman ; caring ,professional, well informed and helpful. Really enjoyed working with him. I feel I have another friend at Orr. Service on my previous Escalade was also exceptional.

I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?

I had just finished a nice lunch with friends when I found that my car would not start. It was 102 degrees outside, but fortunately I had parked under a shade. I called my local Cadillac dealer and explained my problem. They immediately sent a Courtesy car and jump-started my car. I drove over to the Cadillac service center, where they installed a new battery while I waited in their cool waiting area. I would like to thank Shawn and the other fine people that were able to take care of my problem and get me on my way. Thanks to ORR Cadillac in Fort Smith, Arkansas.

Wow, I just bought a new 2018 Buick Encore.. Talk about an awesome experience. From the moment I walked in, met w/Audry Kimberling (Sales), met w/Jackie Black (Finance) and met w/Adriana Burton (Delivery Coordinator). Audry listened and provided me with multiple options. He was able to answer all of my questions regarding the SUV's I looked at. In my opinion he went above & beyond. Once I made the decision on the Encore, Jackie stepped in for the 'dreaded' paperwork. Oh my how times have changed, 'dreaded' turned into a 'wow' factor and it was completed in the blink of an eye! Adriana is the bomb when it comes to going over all the features of my new SUV. She is extremely patient and also had answers for all of my questions. It really hit me later in the evening when I was reflecting upon my experience with HRB, I couldn???t have asked for anything better. The staff (even the OU guy) was friendly, took their time, answered questions, and provided me with an awesome experience. It all started w/Audry! Thank You Audry!

Life long Chevy owner and they still are delivering. I’ve owned over 15 Chevy vehicles in my life and they continue to impress. Great power, the interior is well laid out and comfortable.

I had an appointment to look at a particular car the next morning. I walked in, my salesman recongnized me and took me right to it. They actually had to drive it out of the showroom for me. After a long test drive, it was all about the numbers. I was upfront and told him I like it, but I was going to test drive another vehicle unless they made me an offer to keep me from leaving. They actually beat the number I had decided on by 2,000. SOLD. Kenny rocks. This is the 2nd vehicle I've bought there, and won't be my last. Top notch service and sales. My family thanks You! My 5 star rating is no joke.

After being a Ford person for the past thirty plus years, our past Cadillac has changed my opinion of GM products recently. Due to a recent accident (not of our choosing), my goal was to purchase another Cadillac to replace the earlier SRX. Not looking for a new vehicle, the ORR lot had the best selection to choose from within the Bi-state region and competitive pricing. Wishing to upgrade to a larger and more luxurious vehicle than previous, ORR's sales force was very receptacle in showing us several vehicles to meet or wish list needs (eventually resulting is a sales). As for the the dealership, past experiences with former Owner (Smith Cadillac) have not been good. Over the past forty-years the former location was ignored even though selection was adequate, but sales force was not to our liking. My experience this time with the new location and name change has really been an eye-opener. Easy access, over-friendly staff and selection has given us one of the best experiences in purchasing a vehicle in many years - well done ORR staff! We look forward in having you service our auto needs with this purchase and maybe future ones in the future. Again, thank you for all the help. Chuck Humphries

It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.

Ike was very helpful and courteous to me when I bought my truck there back in March of 2016. He was very knowledgeable and considerate during the process of getting myself approved and after that, settling up the paperwork for ownership. After this dealership became ORR, I called Ike to ask for assistance in getting my oil changed, and he got that done promptly. Ike is a very valuable asset in my opinion at ORR. Unlike other car salesmen, he doesn't appear to put on a "fake demeanor " to just sell a vehicle. He really enjoyed helping me obtain the truck I wanted and was pleased I got it. Ike is my man anytime I come to ORR for whatever reason, and he gets me to where I need to go there at your dealership. I only deal IKE!!

These trucks have new styles to them without the new price tag. Sales truck use with exceptional low miles. They are very comfortable to get in and out of. Clean bodied and nice look to them.

I was out driving to different dealerships window shopping with a desire to buy a new small car. I was listening to the radio and a Harry Robinson live broadcast stated that there was a sale going on and all sales tax paid if a purchase was made by end of business. I made my way to the dealership and first spoke with the DJ James and told him that I had been listening and if I purchased a car that day, it would be due to hearing the radio advertisement. I was then introduced to Steve Hartwig and he showed me a 2017 Verano. After a lengthy discussion with Steve and Adam Archer, Steve showed me a 2014 Verano with only 17,000 miles. I decided on this vehicle and in short order I was sitting with Mike Hesson closing the deal. It was a very nice experience and no one was pushy. My first Harry Robinson purchase was a 1986 Pontiac Firebird, which I traded in for a 1990 Pontiac Grand AM, which I traded in for a 2005 Buick Regal; the latter I then traded in 2007. The Regal was the best car I had ever owned. I am glad to be back in a Buick. I was introduced to Bobby the detail specialist and was pleased to find that we both spoke the same language, gibberish! LOL I returned later to be trained on all the gadgets as my pilots license expired when I left the Navy in 96'. I wish I could remember the young ladies name, she should be recognized for her cordial and professional expertise in setting up my Bluetooth, IPod and OnStar. She did a great job! My thanks to you all.

I always buy GM products! This Silverado exceeds all my expectations! I would recommend it to all my friends,family ! I will buy again for sure

The service department staff was friendly and professional. They checked to see if my vehicle was still under warranty which it was by a month which save me $$. The only thing, if they can only spell my last name which is Horton not Morton :). Shane Semiche is outstanding!

This truck has good power and handling with a surprisingly comfortable and quiet ride. Very stylish too. Tons of room in the back seat and a very deep truck bed. If only the 6.2 liter engine was available in the RST trim...

I just purchase a 2018 Buick Encore form Jerry Corley at Harry Robinson. I have purchased 7 new vehicles, and I pleased to say this was the best buying experience I have ever had. Jerry Corley was very knowledgeable of the product, he allowed me to make my own choices, Jerry answered all my questions about the product, and the questions I had about warranty information he referred me to Jon Schumacher, who was able to give the exact plan I wanted. Adriana Burton assisted me with the in dash features, set up the Bluetooth for my cell phone, and the On Star features. I am so pleased with my purchase, if you are in the market for a vehicle, I would encourage you to see Jerry Corley, if not first, definitely before you buy. I got a fantastic deal, wonderful trade-in, and the warranty I wanted. I am a very happy shopper and buyer. Thank you for your help in my purchase.

truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.

I lost my husband in January. He is the one that always done the buying of trucks and such so needless to say I was clueless on the process.. My son who was the 25 went with me to Harry Robinson to help me pick out a vehicle that was suitable for my needs. Pam approached us on the lot, she was very friendly and knowledgeable, she made my buying experience painless! then just 8 short months later I found myself needing a bigger SUV, so I waited until I could speak to Pam and BAM once again, I had bought a new SUV and didn't even realize it!! super easy to work with! Having a sales rep that is friendly and personable is a blessing! this was the 30th car my family has bought from Harry Robinson and with each purchase the service is great!!

THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!

My salesman Victor new what car would fit me best before I did ! I I shopped around online then I came in the showroom thinking I wanted a one owner low mile GMC Terrain - Victor wanted me to look at a new Buick Encore - I barely glanced at it and said ???no it???s too small??? So Victor brought the Terrain to the showroom door so I could test drive it- well the Terrain was way too big, I am only 5???5??? and I couldn???t even see the hood of the car much Less the front end of it - So Victor was telling me about the 5 start crash raising on the Encore with front rear and side air bags and the safest compact suv built out of the models tested - then he told me about the rebates incintives and discounts being offered - that was it safety and the possible price cuts I could Get led me to a test drive - OMG! This car was made for Me! Much roomier inside than my first fleeting glance from afar led me to believe - fits like a glove drives like a dream - I never though I could afford a new Buick ! But $8000.00 in discounts made it possible with no money or trade in needed - and a 4.28% interest rate ! Good job guys! I will be a loyal Harry Robinson customer forever with service like This!

2018 Silverado 1500 Z71 LTZ 4x4. Rides like a cloud. Z71 dont play. Plenty of power with the 5.3L. I dont have a sun roof and I dont have blind spot monitoring, but every other option seems to be installed on my ltz. Love it. Will never go back to a suv

Ly was fantastic! I recently purchased a 2017 Malibu and my whole experience from start to finish was the best! He brought the vehicle to look at while I was at work and I fell in love with it! I didn't have a day off until the weekend, but he had it all taken care of for me by then so all I had to do was go in and sign! They also gave me a fair value for my trade in. I would recommend him and the Orr dealership to everyone! Great staff and great selection!!

This car has so far met my needs with gas mileage, comfort, leg room. It's very spacious and I must say I love that as soon as you turn off the car it reminds you to check the rear seats. No child left behind

Susan Brown is Excellent! I just purchased by 3rd vehicle from her and will continue to buy from her as long as she is working :) She remembers me by name and remembers my friends and family. Nobody better than her. The dealership is great as well and is lucky to have Susan Brown!!!

Great entry level 4x4 with V8 and plenty of Power options standard equipment . Bought closeout unit when 2019s were rolling into lots . Nearly $15k in incentive money on a base truck made this a great buy . They are still on lots brand new . Probably the best value out there .

Service department always does a great job. Would not take my cars any where else. Best service department any where around.

As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.

Called and they made an appt with me to have air bags replaced because of recall. Was in and out in no time.

el manejo de mi nuevo 2019 tahoe es excelente, es rapido, potente, seguro, espacioso, economico en combustible, y muy buen " Good Looking. Estoy super contento con este nuevo vehiculo