Hey give a shout out here to Jones Chevrolet and the people who work there specially a wonderful woman Pricilla, put it on Facebook shared a car that I fell in love with basically bought it over the phone and told her that I wanted it and she gave me more pictures on line and all I can say i went down when I got off work and the people there or just awesome go down and see them come out with the vehicle of your choice y'all all have a wonderful wonderful day because I did !!
The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
Wasn't looking to buy, but the deal was just to good to pass up. The staff never pressured for the sale, they just gave me the facts and worked with me diligently to work out the deal I needed. Our daughter and several friends have bought from Serra Jackson, and if the need arises, I will return. They were nice, friendly, and very helpful. AND BTW - I love the new ride.
I was very happy with the service at Serra Chevrolet in Jackson. I didn’t feel like they pushed me into buying anything. They worked with us and got us what we wanted. I would definitely buy from them again.
I am out of state visiting Jackson TN for a family medical emergency. My 2017 Tacoma needed the 10k service. I spoke with Judy in service who was extremely helpful and friendly. she made my appointment met me when I got there and my truck was serviced in quick time.
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
I have bought about 12 vehicles over the years from Old Country Auto in Jackson TN.They only have first grade vehicles.Every vehicle I have bought has been very reliable with no problems.The owner and the salesmen are friendly and very helpful.If you need a good vehicle that is ready to put on the road,this is the place to go.YOU REALLY CAN TRUST THEM.
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