I brought in a used vehicle I just purchased knowing it had some issues with it. Brian understood right off the bad that I wasn???t trying to drop a bunch of money into it. He did however tell me everything that was wrong with it and cleared up some issues about what I ???thought??? was wrong with it. Anyways, I got all the work I needed done and didn???t break the bank and I felt super comfortable and happy as my car just feels a lot better than when I picked it up. Also I haven???t really met someone his age who is as professional! 5 stars I???ll be back.
I am from Canada and while my wife and I were traveling to Arizona for the winter we had a small engine fire in Oregon. My car was transported to Speck Hyundai, which was the luckiest thing for me. From the minute it arrived Mike Marchese went to bat for me and eventually was able to get my engine replaced at no cost to me with Hyundai Canada. On top of this he was able to arrange a rental car for me to continue on to my destination in Arizona. Even when we reached Arizona he continued to fight for us with Hyundai Canada to try and reach a equitable solution. I have been in business my whole life and have seen a variety of service levels. However, I can without a doubt state that Mike Marchese provided me the best service I have ever had. He was in constant communication, was very compassionate to our plight, professional , and did everything and more than I would have ever imagined,to rectify our problem. If Mike is a representation of the quality of service and care Speck Hyundai provides I would whole heartily recommend dealing with them. Thank you Mike .
We swung in to Speck Hyundai to check out their Kona availability and to get hands on one. We ended up leaving with a 2019 Kona Ultimate AWD. We are from Central Oregon and have not been impressed with our local dealership. On our way through Tri Cities we decided to stop in. We were greeted by the front desk and were referred to Al to help us walk the lot. He took us right to the Kona Ultimate and we took a test drive. Upon arriving back, we did a little negotiating between Al and his sales manager. It was an overall great experience and we came to terms that worked for both the dealership and ourselves. The finance guru Jesus was also a pleasure to work with and he convinced us to add an extended warranty and GAP insurance, which gives us peace of mind for years to come. Overall very pleased and will keep them in mind for future Hyundai vehicles. Thanks guys!
We have been to this establishment twice. And we can???t say enough great things about the staff!! Awesome people to work with. Everyone makes you feel welcomed and like family. We will recommend to our family and friends. And we will be going back for future vehicles. Thank you thank you.
Great Customer skills, tells it how it is! Knowledge and to the point. Excellent people skills, Definitely one of the best services I've ever had as a Salesman. Mother is happy with her purchase, glad to have had this experience to meet and greet the staff, they make you feel welcome and right at home. Highly Recommend Everyone to come in and check out the Large Selection of TRUCKS! Made a New Friend! Thanks Candido Martinez
I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
As an airman in a new area, and a kid right out of High School, this dealership and Mr. Doyle were SUPER helpful. They were very honest with me and had patience with me being far away and taking some time to close the deal. Mr. Doyle was very responsive to texts and calls and went above and beyond multiple times to get more info and pictures of the car for me. I couldn???t be happier with my first car buying experience.
Jason Bonnell is excellent..highly recommend. I totaled my car and was on a strict budget and was also unable to walk do to accident and they were very helpful. I even got chauffeured home since I am still unable to drive. Very nice!!!
Buying a vehicle long distance can be somewhat trying - particularly when a trade in is involved. NOT so with Chelsea & Rich! My telephone negotiations with Chelsie were cordial - quick & easy. When she offered to DELIVER the car to me here in Portland - I was surprised and very pleased. Rich showed up with the Wrangler the next day at the appointed time. Everything was in order - the tank was full of gas - we completed the transaction in about fifteen minutes and he was on his way. I didn't think there were still car dealers this easy to deal with. Thank you Chelsie & Rich!!
Michael was amazing! Went above and beyond to help me get my perfect Jeep Cherokee. Can???t thank you enough. I would recommend this dealership and Michael to any prospective buyer
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