Great car buying experience!
March 13, 2015
I had done my research before going to the lot, and had about 5 dealerships I was going to visit, each with a different model car I wanted to test drive. Big City had each car I wanted to test drive, so instead of testing all of these cars at different places, we were able to test drive each model right there at Big City. My wife and I ruled out each car we were looking at buying and focused on the Malibu. Our salesperson Randy was awesome! He asked what model cars we were looking at, let us test drive each one, and had the next one lined up to drive each time we got back. We negotiated a fair price for the car and our trade in, we took the car to my mechanic(which they encouraged us to do), he said it was virtually new, and we bought the car that day. There was a small problem with the lights on the stereo and the dome light that we missed(my mechanic missed it too!). I emailed Randy, he said bring it in, and they fixed the issue that week. The car was already paid for and they were under no obligation to fix it! Very impressed with the service we received!