Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
Even though the heading on this post is "Almost" I would like to recommend this dealership with full and high regards. The staff that is in place here starting with Jae Chong, and Brian Farrell and finally Lisa Sweet are exemplary! I did not buy a vehicle from them, but not for any reason focusing on the Dealership, the staff, or the vehicle I went in looking to purchase. These folks treat you with the utmost respect, and have the customer in mind yet at the same time trying their very best to find a compromise to fit the needs of the consumer. I would highly recommend any potential buyer to be sure to look at Chambers Motor Cars of Natick at the first stop in the process. They have high quality, low mileage vehicles at reasonable prices. In my next purchase I will doing just that, checking in with them first ! You should Too! Thanks to all for a painless experience!
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 1, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
Great experience. My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a extended warranty for a OBD failure from the dealer. I really wish that one phone call was more helpful because I did so many calls and read so many reviews and blogs to find out and the dealer could advice me on the first phone call. They never found the issue till I pointed the boletin service...
I???m extremely satisfied with the experience I had at Kelly Jeep because of Yamen Dallaji, he was phenomenal! This had been my third dealership that I had visited in the same day, and it was the last because of Yamen. He was compassionate and extremely knowledgeable about the 2 model Jeeps I had been interested in. I ended up choosing the Jeep Grand Cherokee Laredo, which I am in LOVE with! Yamen is a true professional and he made the process simple and easy; which isn???t always the case when buying a new car. If you???re in the market, I would highly recommend that you go see Yamen. He made the deal very comforting; I wasn???t hassled in the slightest bit. If he stays, then I???ll be back to deal with him again and again! He answered 100% of my questions and put my mind at ease. The day that I picked my Jeep up he spent an hour with my husband and me going over every detail and aspect of the truck so that I was fully aware of how to use everything. I will certainly be referring all family/friends to Yamen and Kelly Jeep of Lynnfield, everyone we worked with was great. Thanks again!
Great experience with Alex and his team at Kelly Jeep. No run around from the sales guys and the close attention to what I was looking for made the process simple and effective. Thanks guys.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.