James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
Found my car on CARFAX. Called the dealership and talked to Suzi. We negotiated a great price in 5 minutes. We made plans for me to make the 2 hour drive to see the car and seal the deal. Everything went smoothly and just as we discussed. Very happy with the buying experience and the car!
Grossinger Bloomington-Normal Auto Mall is a pleasure to work with.
I know many of us do not look forward to the dealership experience when purchasing a car. However, my wife and I found the experience at Grossinger to be very pleasant. We would not hesitate to walk back in there tomorrow to make another car purchase.
Our salesman, Brayden Miller was great to work with and made the entire process completely painless. Working with Brayden made the experience very pleasant, stress free and personable.
We definitely recommend Brayden Miller at the Grossinger Bloomington-Normal Auto Mall for your next new or used car purchase.
I bought a used car from Paul Draper at Sam Leman in Morton IL. What a seemless process. He was knowledgeable and so friendly. No pressure at all. The finance guy was great too !! I highly recommend going there to buy a car and ask for Paul!!
Jason Lyczak and his financial guru made some magic happen for me with a phenomenal price a 2016 Ram that I could not pass up. I have always been a bow tie guy, but when mine got totaled and my credit was totaled by a divorce and medical bills, these guys made it a blessing in disguise. These people will bust their butts to get financing and at the price you need it. None of this let’s play games garbage! I will be back! I would highly recommend anyone, regardless of your credit score! You guys are used car selling ninjas!
Purchased a 2015 Chevy Malibu and I absolutely love it, great group of honest people to do business with, very professional and very knowledgeable about all the vehicle on the lot, and they had a HUGE selection of vehicles, I would recommend to anyone
Bought our 3rd vehicle from roanoke motors. Keep coming back because of the great service and good deals i haven't received in the past from another Chrysler dealer in the area. Bob is great to deal with
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
We have bought two vehicles now with Scott Kuykendall, a new Pacifica and a used Wrangler and have enjoyed the no pressure sales. Scott goes above and beyond to accommodate and make the buying experience as painless as possible and was there to help answer any questions after we made the purchase.
Sam Leman should have been my first choice of dealerships to help us find a used Chrysler Pacifica. They were appropriately attentive, and truly cared and appreciated our business. Friendly and accommodating!
Paul Draper, was our sales person. He was very polite and informative. He knew his vehicles and explained my Pacifica to us extremely well. He also followed up with emails to help us more if needed anytime, to call or stop in and see him. He set up our phones on the computer in the car and they WORK, past vehicle we had trouble with that. A DIFFERENT SALES PERSON. I have called back to sales with questions for Paul Draper and John Phelps, both men called us back.
I am 73 years old and let me tell you, that times have changed since my first new 1964 Chevy Impala SS. I have been with Dealer since 1987. I have purchased several Mini Vans and one Conversion Van. We have had our ups and downs thru these yrs, but my Town and Country for the last 6 yrs has been the Best Vehicle I have ever owned. The staff at Sam Lemans has been the BEST ever over these six yrs. We lost our TC to a DEER, darn it anyway. We hope the Pacifica experience will be the same. Thanks You ALL.
Knowledgeable and professional but not pushy or ov
by JanetHD from Morton, IL
November 7, 2018
Jim Costello was knowledgeable and friendly and professional. He listened to what tyoe of Jeep I wanted to purchase. I wanted a Jeep Wrangler Sport with the newer engine, and it was hard to find on some websites. Jim , along with other staff members, let me test drive the 4 cyl turbo, so I could judge for myself. And there were a lot of option packages, and Jim explained them to me, so I could decide for myself what I wanted. I finally bought a 2018 Jeep Wrangler Unlimited , and I am very pleased with my purchase. Plus Jim was a big help after the sale with some tutoring on how to use the U-connect features. He got my cell phone connected right away. And he showed me how to set up the remote garage door opener and where the cntrols were for the radio.
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