Used Chrysler for Sale in Augusta, GA

Had to have my 2016Tacoma towed in to this dealership after an unexpected shut-off & several warning lights came on. I was 45+ mi from home late in the evening. My truck was towed to the closest delearship which was Bob Richards. The assistant service manager, Carl, called me first thing the next morning@ 7:15 assuring me they would get right on checking out my truck & I soon after found out the problem, crank shaft sensor. After ordering the part, my truck was ready just after lunch the following day. Would have preferred not have had this happen but because can never control unexpected incidents, was glad of my positive experience at Bob Richards!! (Many thanks!)

I get teased a lot because I am a senior citizen without kids. Many people relate minivans as a family vehicle . We’ve traveled long distances and it is very comfortable. I see seniors driving them all the time. I would buy another one .

This was truly the best car shopping experience. Being a military spouse, we have purchased cars in many states, including 8 purchases in the local Augusta area since settling here 20 years ago. Took current car in for service at Bob Richards and was so pleased and impressed with all the staff. Was in the market for another car for my college age daughter, and the relaxed and comfortable atmosphere and people made me want to start there first. Well, no need to go anywhere else. Craig Paro and everyone there are excellent! I felt no pressure! Craig knew the products well, and not only did he answer all my questions, but was sure to ask me questions as to what my needs and concerns were also. Car shopping for many can be a stressful thing, but never did I feel stressed or worry that I would be pressured to buy what I didn't want. No pressure and no gimmicks. Thanks to everyone who took part in our service of current car and shopping and purchase of new car- Craig Paro (our salesman who we rate 5 STAR!!) Josh Boykin (GM), Tony Overcash (Sales M), Wayne Gilliand (FD) and Ricky Johnson (Service M). So glad we purcharsed additional parts to dress up the Wrangler so we can go back to visit our new extended family. We will definitely be doing our next trade of current car and purchase of new car with Craig at Bob Richcards. Definitely recommend them. You won't be disappointed.

This car is meeting all of my family's needs. Most of all we all fit comfortably. There is enough pirts for devices, everyone is happy.

CAN CARRY 7 PEOPLE & DON'T FEEL PACKED IN LIKE SARDINES THIS VAN HAS ALL THE BELLS & WHISTLES THAT WE HAVE NOT HAD BEFORE. WE GOT THE VAN @ THE PRICE WE LIKED.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

PLENTY OF SPACE, GREAT FOR LONG DRIVING, RADIO SCREEN CONNECTS TO CELLPHONE ALLOWING TO LAUNCH YOUR OWN CELLPHONE APPS. THE BEST BLUETOOTH DEVICE ON A VEHICLE WITH VOICE RECOGNITION, PARKING IN REVERSER ASSISTANT TECHNOLOGY INCLUDED AND MUCH MORE FEATURES. THE ONLY REASON FOR SELLING IS THAT I NEED AN UPGRADE TO A 250 DIESEL PICK UP TRUCK FOR HEAVY LOAD.

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

Inside the seating room is bigger than our towncand country which is great. 2 design flaws i feel and a lot of others do too online is #1 the headrest for mid seating is not good for child seats..very hard to remove head rest and they Do NoT adjust at all. Its an issue for families, #2 the gear switch knob is poorly placed as anyone who uses volume on radio could easily flip it into lower gear or neutral and i see that as safety hazard . Overall besides thise two things i still would give the Van 4.5 stars for everything else. Really is a great purchase!

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

Almost $9000 in incentives demanded that I purchase this car. There are some areas on interior that might be lacking in quality like others say. 3.6 v6 with 8 sp transmission is an awesome combination. Extremely comfortable and easy to drive. Gas mileage for a car this heavy is great. The AWD system on this car is much better than what was on my CRV.

This was a great experience from start to finish. I am a lifelong Chevrolet family member with a father who worked for GM for 37 years. That said, I hate dealerships and try to avoid them at all costs. Not the least of which is the money outlay. Pendarvis was wonderful. The customer service was superb from the initial phone call up to and throughout the actual checkout after service. I only had new fobs programmed for a used GMC Canyon I had bought recently, but it was a good start for considering Pendarvis in the future for other services. GREAT little waiting room as well. My ONLY issue was that while my vehicle was waiting outside on the drive to be brought in, the keys were left in the ignition with the vehicle unlocked and the windows rolled down. Now granted Pendarvis is rather rural, but if someone had just walked through and hopped in my vehicle, off they could have driven with it! Otherwise just a great bunch of people...on a Saturday no less!

I have been looking for a vehicle comparable to my other vehicle and this one was perfect, I love the large Navigation screen, and the comfort, plus it looks great

Looking for a car can be an interesting experience. It was at Herlong Ford. First, I knew what I was looking for, and a phone call set things up for me to go to Herlong and check things out. I was introduced to Fred Munns. He took my wife and me under his wing and got the car I wanted to see, put me into the driver's seat, and off my wife and I went on the highway to check the car's ride and handling. Fred answered every question, and we could tell he was dealing with us honestly. He never once showed us any of those well known dealer "incentives" that many of us call "pressure." He let us do the discovering about the car with no hints from him about he could do for us etc. We decided to buy the car. He drove our old car to check its trade-in value, met with a couple of other people on the staff at Herlong, and arrived at a price to offer us on the trade. Every step of the way he explained why the trade price was what it was, and gave us the asking price for the car we wanted. We were happy with everything, and I drove the car home the following morning. I had to get everything out of my old car so I could not drive the new one home and leave my old one. After Fred finished his part of our dealing with Herlong, he sent us to Meryl Breazeale who completed the paperwork. She is a jewel and such a joy to know and work with . She offered the usual extras with no encouragement (read Pressure!) whatever. After i got the car home my wife told me just how much she enjoyed meeting Fred Munns, and how nice he was. All in all our shopping for a car and the "deal" we made was highly satisfactory. I can see no reason to try another dealer anywhere. There is another Herlong dealership in Batesburg, SC, and it too is in the Herlong family. They are great, honest, and caring people, and both dealerships deserve a look-see by anyone in the market for an automobile, new or used.

Great car lot of style, leg room and power true luxury, look forward to many stylish comfortable driving years. Good gas mileage for a full size vehicle.

I'm 56yrs old with 11 new vehicle purchases under my belt. Over the years I've come to think of buying a new vehicle much the same as I do a trip to the dentist - a painful necessity - anything but easy & stress free. However this was the easiest, most stress free, no pressure purchase I've ever had. Our Salesman, Mike Crook (Really... Crook! lol), honestly seemed more interested in getting us into the right vehicle for our needs than in moving company stock or meeting his monthly number. He listened to what we had to say: why we were looking; what we needed; what we thought we wanted; and what we wanted to spend. He asked the right questions about what was most important and he made sensible & reasonable recommendations. He showed us/tested drove what fit and didn't push us towards things that didn't. We made several trips to/from the dealership deliberating, and I suppose Mike could've gotten frustrated with us. He even joked "They'll think I'm not doing my job because you keep leaving". But every visit he remained helpful, patient and hospitable like our satisfaction was the most important part of his job. End game: We got everything we needed & wanted; well under sticker and several hundred below the Internet-Price, plus what we wanted for our trade. Also working the finance piece with Terry, was my first buying experience were I didn't feel like I was being badgered into buying something extra I didn't need, want or could afford. The whole experience became very pleasant. I am recommending Thomson Chrysler Dodge Jeep Ram to several family members in the market to buy.

great car to own. I had my current 300 since 2005. No issues. I expect same from new vehicle. It is comfortable and I like the safety features.

My wife went in to get 3 recalls fixed on my truck and she ended up speaking to Charles the sales rep, she looked at a dodge Journey and wanted to trade in her ford escape she does a lot of traveling from Florida to GA , we went back that evening and traded it in for the journey . the experience was fast and easy . we would defiantly recommend this dealer ship.

We have owned this car for about 5 months. We have put 5k miles on it. My wife mainly drives it and is very pleased with it. We have 3 kids, each in car seats (5, 3, and newborn) and it has been an incredibly comfortable and easy car to own. The fuel economy is fantastic for how we use it. In the cold winter months, we get about 25-30 miles of electric range, and in the warmer months we got about 35-40 miles. I even got 42 miles on electric range once. Once the electric-only range is depleted, we get around 30-40mpg depending on driving style and a multitude of other factors. We do a lot of local driving so this car has suited us perfectly. We are about to fill up the car for the 2nd time in the next two weeks at some point. That will be about 5.5 months of ownership with 2 fill ups. Our electric bill has gone up only marginally; maybe around $20/mo. That has taken our cost of transportation from about $1500 - $2000 in gas a year down to about $250 in electricity a year plus maybe 4-5 fill ups which total about $35/each. So in total we are saving anywhere from $1100-$1600 per year in gas. In summary, we love this car. It does what it is supposed to do and the reported mileage/range is as advertised or even better for most of the year. We don't regret this purchase at all, and aside from our mortgage, this is the largest investment my wife and I have made in our lives as a family.

car's broke and they can't seem to fix it, car had been in the shop for 3 WEEKS twice before that in March and April

I own a chrysler crossfire thats powered by mercedes. I had some issues with my siren alarm system. I went to Chrysler dealership and i asked to replace the siren and they started giving me excuses like "sorry, this particular model of engine is by mercedes, we dont have a particular tecnician to handle this particular engine." My car is a Chrysler- Crossfire they should not give me an answer like that. Well, I went to mercedes-benz of Augusta- GA. I approached Mr. Tyrone Price, which is the service advisor. He gave me one of the best service and handling, he called Chrysler for me, he ordered the parts(siren). As soon as he got the parts he called me right away to schedule an appointment. Today i have my car in for service they replaced the siren, in a couple hours i was ready to go with all my issues solved. I want to say thank you to Mr. Tyrone Price for being so professional in handling this matter with no excuse. I recommend any customer to see Mr Tyrone if they have any issues with their car.

I love this car, I just don’t need it anymore living in the city! It a beautiful car and it has many gadgets as it is an anniversary edition. Great value

I love this car and it has plenty of room nice leather seats straight luxury it has heated cooling seats nice system very nice car