Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Carmelita Barragan was so helpfully and sweet. She made me and my family felt really comfortable when I went to buy my first car. Besides a year latter my mom got her first car and Carmelita helped us so much, now my mom is driving a brand new car. I will go back to Casa Nissan because I know Carmelita will help me to get what I want.
My wife and me have bought 2 cars from casa nissan and it has been a great experience! Ruben showed us great hospitality and has been there for us whenever we need him. He made our car experience enjoyable and we will continue to do our services with him! Strongly recommended!
This was our first time ever purchasing a new car. It seemed daunting at first and we didn't really know what to expect. However, I want to specifically commend Ms. Shelly Karl, who greeted us with a very friendly and welcoming hospitality. She was very patient in showing my husband and I various options and understanding our ordeal. She even went above and beyond by going the extra mile to accommodate us and guide us as to what we needed to complete the purchase process. I must say she truly is a people's person and made it less daunting. Thank you Ms. Shelly for being my sales consultant. You were awesome!
I also want to thank Mr. Craig Mulligan, one of the financial managers, for explaining thoroughly each aspect of the financial deal and being able to obtain a great deal for us first time buyers.
We just purchased our 4th vehicle from the Dick Poe Family, and the service was excellent! Our salesman, Rick, is knowledgeable and friendly, and was able to provide answers to all our questions! George, the finance officer, made the buying process easy and fun! The two men show what great employees the Dick Poe dealership has always had, and why we'll come back again!
Great experience. I usually hate buying a car because I usually get hounded and bombarded by the salesmen but at Premier, I was treated with respect and spoken to like a person not an ATM. They went above and beyond to work with me and get the best possible deal and greatest value for my trade in. When I'm ready to trade in again, I know where I'm going.
Me andy wife stopped in to see Touring Accord and mainly was looking for BEST DEAL!! I reached out to Stephen Stophel who gave us best deal and we where Iffy if it was best deal. We didn't purchase that day but after shopping around he was right about no one would offer a good deal as his plus he mentioned that his Manager Fernie Rivera would offer us maintenance oil changes to make the deal better in which he honored. I'm pleased to say that my experience was 100% and glad my first stop was El Paso Honda. If you want upfront great service go see Stephen Stophel at El Paso Honda. And manager Fernie Rivera.
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