My Edge was in the shop 3 times for a total of 3 weeks for the first 6 weeks I owned it . Kind of disappointed in the car but the service that I received with the Service Department was great. They where very helpful with my situation.
Great service with a smile, professionalism, courtesy and dedication to ensuring the customer is fully satisfied. Lastly, you began this survey would be three questions. You lied which is uncharacteristic of GM. Because of this I will probably not participate in future surveys.
I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
It was a long day, but well worth it thanks to Brian Schauf at Brenengen Chevrolet in Sparta, WI. He is a very knowledgeable sales rep, with a laid back personality. Makes you feel at ease during the long car buying process, and is always sure to keep checking on you even when he is busy! Was my first time buying a newer used car, and Brian made it memorable! ¿ Thanks you Brian! Yaz will be there to see you when she's ready for that car! I appreciate you making the day so fun, and the complementary coffee & cookies is an added bonus!
A shout out to Peder in finance for all his help with the paperwork. Was great to meet you both!
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
I BOUGHT A USED BUICK LACROSSE LAST WEEK AT BRENEGAN AUTO, SPARTA, WI. I WAS HAPPY TO FIND MORE THAN 1 VEHICLE IN MY BUDGET. BRIAN SCHAUF POINTED OUT ALL THE FEATURES ON THE ONES I CONSIDERED. AFTER I PURCHASED HE LED ME THROUGH ALL THE BELLS AND WHISTLES. THANKS BRIAN
I am a,transplant from Western Pa only by 10 years, and have dealt with them on 3 vehicles, my 4th is less than a year away. Rocky and company , Steve and John are all, Super people.
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