I would describe our recent purchase at Nick Nicholas Ford to be a pleasant experience. Our salesperson, Rex Adair, was very knowledgeable and was able to answer all of our questions and concerns. Making this experience more pleasant, was the fact there was no feeling of pressure involved.
Special thanks to Nick Nicholas Dealership for it recognition of service members and retired military personnel. Its acknowledgement is greatly appreciated. Special thanks to Michelle Russo to for the handling of our account in style and with respect. She searched out the vehicle we described faster than we expected. Well done !
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
I was shopping for a car for several weeks and finally found the Mercedes SL 550 at tis dealership, the price was right and the buying experience was absolutely fantastic, I would highly recommend them, thank you very much !
The wife and I had been looking for a newer Tahoe for about two months. During that time we had encountered every example of the negative aspects of buying a vehicle, pushy sales staff, no manners, vehicles not being what they were said to be, and worse! From the moment we showed up at Ocala BMW it was an outstanding experience! We were treated like long lost friends, offered coffee, water, etc. it was a complete pleasure start to finish!
If you’ve got to wait in a dealership, this is the one you want to be in. James Jupiter took care of everything I needed. Super nice guy, not your typical “salesman”. Didn’t push or sale me on anything. We talked about family while filling out paperwork which I found to be relaxing during a process that is usually a little nerve racking.
They were great to us from start to finish buying an M235i. I am not used to being treated like royalty. Very surprised since I am 56 and have bought cars all over the U.S. I did not expect this in Ocala Florida.
nice, I had a cup of coffee while my car was worked on and talked several about the new cae models
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