Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
Very friendly staff, and very clean facility. They helped with the whole process, especially since I bought it out of state. They did everything they could to help me get the car I wanted and then some. Will definitely buy from again
Dealt with Kevin on a new Tacoma ,he never pressured us and the service is great. The Toyota dealership is the cleanest around. We have dealt with other Toyota dealerships in the past but we will come back here again?!
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
Sales and service department a little disconnected
by Jim from DealerRater.com
December 3, 2018
Salesperson (Travis) was great: friendly, responsive to messages, and right to the point with no unnecessary back and forth on pricing. Easiest and most stress free purchase from a dealer that I've ever had. Service department was the opposite, I was pretty dissatisfied. Impossible to make an appointment within a reasonable amount of time which left me covering the entire cost to fix some minor issues myself that would have otherwise been converted under warranty -- had I been able to get the car in to them to have them work on it in a reasonable amount of time. Lack of after-the-sale service ruined an otherwise positive experience for me at this dealership.
Danny Watkins Jr,my salesman,and all the people we met at Blaise Alexander were great.Everyone gave100 percent to give me a grate deal.Thanks Blaise Alexander for a pleasant buying experience.
I highly recommend my salesman.
Great service, nice staff who greeted is at the door. Staff was familiar with inventory and features of vehicles, and easily able to get vehicles from nearby dealers. Good financing staff who were very friendly and gave NO PRESSURE. Legitimately interested in our satisfaction and got us the best deal possible.
Sales rep helped so much explained everything about the car.helped with all finalcial took care of me. Would deffinitly recommend buying a car from this dealership. Nick was a great help in helping me buy this new car for my family.
I have done business with Fairfield Ford for almost 30 years and have had nothing but a positive experience. The staff is top notch and always there to help. They have always backed up their motto Fairfield for fair deals. My latest purchase took a huge jump in technology. Their Client Advisor Nicholas Camburn took the time to familiarize me with all these changes and was very knowledgable. Rick Quigly found me the exact vehicle I was looking for and once again made it a great experience. Thanks to Tony Tedesco for his help and thanks to the rest of the great staff who assisted. Highest recommendation goes to Farfield Ford and I'm confident the rest of their branches are just as attentive. I'm just a Ford person. Thanks.
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