Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
EVERYONE here is great! I recently purchased a 2014 dodge avenger with ease! (and that's not always the case). They even reimburse me for the new vehicle key I purchased. (yayyy!) Everyone is fair, honest, and down to earth; not like most dealerships where all they care about is commission. These people are looking to get you on the road safely, and without extra hidden fees!
I bought a 2007 Nissan Altima really nice car less than 100,000 miles. Great customer service from this company and I would recommend anybody to shop with these guys they provide friendly service to there customer.
Although I did not purchase a vehicle from this dealer, I had a wonderful experience with Ogbe, a used car salesman. He was extremely attentive and very flexible. He also demonstrated a great deal patience with my son during a test drive. I would definitely recommend contacting Ogbe at Landmark if you're in the market for a vehicle.
First scheduled service: 5000 mile maintenance
Ease of scheduling.
Arrived early; immediately met advisor Abe
Listened attentively making notes of concerns
Clarity of communication of work performed
Real time text and email detailing work and status
Completed quickly; honored warranty
no charge; no add ons.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 29, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
I found Eric very pleasant to work with. He stayed well past closing time to work deal with me. The 2007 VW rabbit I am interested in has had some recalls and warranty extension for trans valve case and he worked to find evidence that the recalls had been addressed and resolved. Still waiting to hear more about the trans issue. Very good impression so far.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Mr Dinesh follow up for my 1st oil change. Very nice service and attempt promptly. I forgot that they have 1st free oil change service for me. Thank you again and I recommend this place.
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