2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
My husband saw a used car on the lot and wanted to show it to me. Kevin was very helpful and gave us all the numbers and information we needed. We also asked about a new car and were able to test drive both before making our decision. The paperwork was done without any delay and we drove away in our new ride.
Bill Grieder worked with me when I purchased a used 2005 Silverado 1500 HD. He explained how the vehicle went through a thorough inspection and reviewed it with me. Answered all my questions and I left with a fully serviced vehicle with the reassurance the truck I bought was in good condition. it was a pleasure doing business there.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
Have used Capper Ford for routine maintenance as suggested by friends. Looking for specific color, style F150. Salesperson immediately found on computer. Less than a week and I'm driving my new 2018 White Gold F150!
THANK YOU, Capper Ford!
I personally dislike pushy dealerships with pushy salesman and other pushy staff trying to have you buy whatever! I drove two hours to this dealership after talking to Dave about a car I really liked for my collage son.
Boy am I glad I did. Dave was absolutely great-up front and believe it or not honest. Susie was great and very nice to talk to. My experience was great. Thanks Dave and Susie and Thys. I finally bought a car and walked away with clean shorts.
Great dealing with Kevin. Made it easy and drove a newer one off the showroom floor! He took time to explain the gadgets and even set up our phone to make safer calls. Nice people. We'll be back for our next vehicle!
Genuine small town service. Honest people that want their customers to be happy. Money and sales are not the priority. Not just low pressure, no pressure. They may have asked my first name on first visit but didn't write it down or ask for contact info etc. Very pleased with my whole experience.
Tyler and Susie are amazing ! I was able to test drive a 2017 Durango. When I went in to buy the car I was in the dealership less than an hour and I was driving away in my new ride! While I was filling out paperwork for Suzie, Tyler was filling my car with gas and had it running so it was warm when I got in it on a cold January day! Thanks so much for the EXCELLENT service!
I have just started to look for a new vehicle. My experience at Deery Brothers was wonderful. Jordan was very helpful and knowledgeable. I am looking forward to working with him when I am ready to buy.. I will definitely recommend this dealership to my friends and family.
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
Salesman was excellent, finance was excellent. Its hard to complain when you show up at 4:30 the car is little bit dirty and needs fuel. But they handled it all quite well. This was even on a Iowa Hawkeye football weekend! They have some very nice stuff on the lot, and the showroom too!. I loved looking over the selection of Trucks and especially the New Dodge Challengers! No High pressure gimmicks, just honest people making a living doing what they like to do!
Worked with Alex on a couple of issues with my truck, excellent customer service skills and worked with me and made sure I understood every issue.
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