I really like this dealership from the friendly no pressure salesman to the service dept. that bends over backward to explain whatever service I am getting and keep me up to date when they will be finished. They also wash and vacuum the vehicle for me.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!
With the last couple cars I???ve purchased elsewhere I???ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we???ll just keep coming back.
Lisa Schaaf helped me through the process of selecting a vehicle with all the requested options. She was professional, friendly and patient. It took me a couple weeks to figure out what I wanted. Lisa answered my questions with ease, addressed my concerns and helped keep my confidence with buying a Ram 1500. Researched within 100 miles radius and their pricing is competitive. Highly recommend.
The staff at Grogan's is amazing. I shopped country-wide for a specific model, and found a tremendous bargain in their online inventory. On arrival in Toledo, a staff member picked us up and brought us to the dealer. We were introduced to the folks in sales, and the rest is history. From our initial contact via long distance, to delivery, I have to say that my experience with Grogan's was one of the most positive experiences that I have had in making a vehicle purchase. Thanks, Grogan's!!
John Baertschi was my salesman, and he was highly professional and helpful during my first car buying experience. I never felt pressured or misled. I'd recommend anyone interested in buying a new car to visit this dealership and ask for John and Heather.
Russ very calmly offered his advice after we signed a deal for Cherokee and returned the next day stating we didn???t like the Cherokees ride. You have to go with what makes you comfortable, so we test drove a Pacifica. That is a car that had the kind of ride my wife was looking for. He let us take it home, and we came back the following day to finish paperwork on the Pacifica.
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
It was a pleasure buying a car from Brondes Ford in Maumee. I truly enjoyed working with Scott Seiler. I appreciated his honesty and integrity. I am from out of town and we worked through the particulars over the phone. When I arrived at Brondes Ford Scott had everything ready to go. There were no surprises. Scott took the time to go over the details of the vehicle. I would highly recommend Brondes Ford and specifically Scott Seiler.
The service and assistance that I receive from Dave Yanko to keep maintenance costs affordable are much appreciated. Thank you!
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