I love my Jeep Cherokee. Jim was a great salesman, he explained everything and answered all of our questions. We were not there long at all. They have great people working there and they work to get you the vehicle that you want.
The staff at Chuck Nicholson's made my truck purchase a pleasant experience. It was extremely nice to be able to view the inventory on their without being hounded by salesmen. Salesman Scott Fry was very down to earth and friendly and the whole staff was very accommodating to my wishes for this purchase. I would recommend this dealership to everyone I know !
I purchased a used 2015 Ram truck. McHughs only provided one key, and could not make me a second one. I had to go to another dealer the next day to get one made. The truck was almost out of gas when I left the lot. One of the rear signal, brake lights did not work, had to stop at a parts store to fix it. I should have caught all of these before I bought, but guess I assumed some things. Staff was friendly, facilities nice. Indifferent on recommending this dealer.
For the most part, I was satisfied with my purchase. However, the spare key to my truck was inadvertently "mailed" to the wrong "individual" and has not yet been returned. I've expressed my concerns pertaining to such with no results over the past three weeks. Timeliness is not a priority. Nor is the fact that the missing (but located) key to my vehicle, is in the possession of a stranger.
I traveled from Zanesville to look at a Van and it was exactly what I saw on the internet. They were ready and willing to get me into the vehicle and I couldn't be more happier with my experience here!
The employees are very interested and excel at giving the best customer service they can give.
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