Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
I walked in, told them what space & payment I needed and they made it happen!!! With in 2 hours... and most of that was me test driving & working on call!!!. Corey was great!!! They have called and checked on me weekly to make sure that I'm still happy and that was 3 weeks ago!!!
We were looking for a change from our current vehicle and found that the Acura MDX met and exceeded our needs. The dealership was very easy to work with and our salesman was very helpful in explaining the workings of the vehicle. It was great to not have someone badgering our selection of extended coverage and work with our driving history. Thanks again for all of your help.
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
I was very happy with my experience at Parker Cadillac. Parker was proactive in searching for the right car for me and was quick to answer questions as they came up. As a first time Cadillac buyer, the process was very smooth; Parker makes it easy! I would recommend Parker Cadillac to all my close friends and family.
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
This dealership is awesome the staff is super friendly and they have a great selection of new and used vehicles as well as a fantastic service department
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