Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
The folks at Subaru of Little Rock bend over backwards to take care of me. I got a great deal on a new Subaru, I get a courtesy car if work is going to take awhile, and I get treated like I'm their Mom. Best car ever + most competent and nicest people ever.
The sales staff at Crain Ford were all very courteous and helpful.
The purchasing experience was smooth and pleasant for me & my wife.
Mr. Larry Hodges has been especially accommodating over several subsequent weeks to help acquaint us with details of our new vehicle.
Therefore, I am quite pleased to recommend this dealership.
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
I had a few different issues coming into the service department. My advisors assured me that he could get everything I needed fixed in a timely manner. I had mentioned a few things and he immediately knew of the updates my vehicle needed to function properly
The work was done but it took a lot longer than expected.
by LINDSAY9 from DealerRater.com
November 30, 2018
I came in for an oil change and a service 4wd light. The oil change was done very quickly. The service light took forever to get fixed including coming up there and the incorrect part was shipped to Landers. They were apologetic about the mistake but it is frustrating to take time out of my day and my husbands because I needed a ride to work.
I was very happy with my experience at Parker Cadillac. Parker was proactive in searching for the right car for me and was quick to answer questions as they came up. As a first time Cadillac buyer, the process was very smooth; Parker makes it easy! I would recommend Parker Cadillac to all my close friends and family.
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Loved the vehicle. not so much the financing. I was told I had to purchase certain extras to receive a lower interest rate. After all was said and done I called the company actually financing my vehicle and they informed me that was not true at all. Called the person who did my loan at Crain ( I will not mention their name out of respect) and was told I could cancel but to keep my interest to wait 3 months. Again another line of bologna. Drove back to Crain ( 3rd 140 mile round trip) spoke to a very understanding Ms. Bradley in customer relations who helped rectify the situation. Will I do business with them again? More than likely because as I said almost everyone there was great to deal with and my daughter really likes the Tucson and the actual pricing was great--- without the additional warranties another 5100.00!
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
I got a great deal with Red River Dodge. I wa able to get a great deal, the people was great , they welcomed me with open arms. I will be back come my next purchase. Thanks Ted River Dodge.
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