Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
Buying a car can be a long drawn out process. Billy and Julian made it as quick and painless as they could. This car was for my daughter who's a student at Texas State in San Marcos. The dealership provided an appraisal/offer for my trade-in site unseen and then delivered the new Cherokee to my daughter and drove back my trade. Most convenient purchase I've ever experienced. I will definitely purchase from them again.
What can I say, I am more than pleased with the folks here. I did everything online and through email. Melisa and Chris were great to work with. Everything I was told was correct and I picked up my new Ram today. I was hesitant driving one hour there and thought no way this was real. Once I walked out from signing all my papers I was so ecstatic. Nothing changed and I'm the proud owner of a brand new Ram. I was in and out in less than 2 hours!! I'm so grateful for this team and they will forever get my rederrals and business!!
We took our Escape in for oil change, tire rotation etc. The Ennis Ford service department worked quickly and we were able to pick up our car quickly. We always appreciate all the service department does for us. They are courteous and we think they are superb. Tom Bonner usually helps us.
They feel like family. Daurice Shine
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