Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁
I went a few times to get a sensor fixed and each time they told me they were too busy. They said I would have to leave my truck for a couple of days because they were so backed up, so I did. My truck was ready that next day.
Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling.
The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future
Purchase was very good. Had to add some things that were not on the truck. We were able to get things right Still have to take it back for the extra additions. The titan is a great truck this is the first one this size had a 2015 frontier
Unlike other dealerships who don???t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism.
Excellent staff..easy..they did what they said they would do..very friendly and felt at home..i wouldnt go anywheere else and i recommend anyone looking for a good quality truck to go there you wont be disappointed with the vehicle or the people
On my visit today for a routine oil change I met a wonderful sales consultant today by the name of L.A. Warren! As I was waiting for my car to be serviced, he was the most helpful with educated me on the process of buying a new car , and not once did he ask if I wanted to do a trade-in! Which was great because I’m not ready to purchase at this time; however I may consider after speaking with Mr Warren! I mostly appreciate his knowledge of the cars, body styles, and process of buying and owning a new car! I thank him for his excellent customer service he exceeded my expectations, and I hope to do business with him in the near future! Thank you L. A. Warren!
Robert service department was great he also exceeded my expectations my wait was less than 45mins!! Thank you Clay Cooley!!!
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
I bought this terrain for my mom she brought it in to get the tires checked and while they had it they checked absolutely everything for her topped off all of her fluids gave her a car wash and treated her like she was a queen I am very thankful for that I recommend you to everybody and so does she you are a very wonderful company and I am very proud to call you my company when I get ready to buy another vehicle I will be back and we were commanded you to all of our friends are family everybody we know we have recommended you and will continue to do so
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