The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
This was by far the best experience I have ever had with customer service! Buying a car can be a great hassle but they made it a walk in the park. I got to talk with Glen before coming in to give him an in site of what I was looking for in a car. We scheduled a time for me to come in and right when I showed up, he had two cars ready for me to test drive. Glen even had one of the cars already pulled up to the front of the store when I showed up. Can't wait for future car purchases with Glen and the Kayser Chrysler Center of Watertown!
by Kelly from Sedalia mo
December 8, 2018
This car runs very good and excellent car good gas mileage alot of room for family and trips and able to go and get were we need to go
I did all of my van research on their website. Let them Know what vans I was interested in, and they had them ready for me to drive when I got to my appointment. Found a Van I liked, they got everything set up so I could pick it up that night. Everything went real smooth.
by cardinal fan from herrin
December 4, 2018
The car meets all the room that we need me and my husband love it.Differently a good value for the price. Plenty of room for a family.
The team at Kayser Chrysler of Watertown, made my purchase experience relaxing and enjoyable. This is my sixth vehicle purchase and I can???t remember a time where I felt this comfortable in a car dealership, there is a great group of people working there. I went back and forth on a few vehicles trying to decide which was the best fit for me. Eric was patient throughout the entire process and answered any and all questions I had. I would recommend Kayser Chrysler of Watertown to anyone looking for a relaxed and pressure free buying experience. I plan to purchase from Kayser Chrysler in the future. Thanks again, I love my new Ram Truck! Joe
Car preforms well but no advance safety options
by Markub from New kensington pa
November 30, 2018
Needs more safety option like auto braking blind spot indicator easy drive lots of power seat plastic broke poor design my next car will not be a journey
All the staff was very helpful and friendly, pricing was good and a great selection of vehicles. Eric London was very helpful and knowledgeable. Steve theses manager took the tie to go over all my options for purchasing and leasing and did his best to get me into a good vehicle loan.
very nice ride
by family man from Holland
November 26, 2018
this car meets all my needs, the 3rd row was nice when needed. it has lots of leg room and seats fold down for nice storage space.
This is the best dealership I've had experience with. Glen B is a great guy who does not pressure you and genuinely cares that the customer is happy with the purchase. I will definitely be recommending this dealership to my friends and to anyone else.
by Journey 1 from Chesapeake Va
November 26, 2018
This is my second Journey. I had a 2009 4 cyl and upgraded to a 2016 with a 3.6L V6. Great performance and 31 plus mpg on the hiway. Handles nicely. 3 rows of seats or fold them down and you have gobs of space for trips to the hardware store of flea market. Comfortable in many ways. A real gem
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
Just bought used
by farris8807 from Wichita, Ks
January 25, 2019
This car is perfect for our family of 6. I wasn’t ready for the minivan life but needed more room. It has a Sports feel with plenty of setting. The seats provide comfort and durability. The drive is smooth and quiet.
This was my first time buying a car, so naturally, I had many questions. Michael and the whole staff was pleasant and patient with me, and made me feel totally comfortable with such a big decision. They even had the car that I wanted transferred to Madison from the Milwaukee location so that I didn???t have to make the trip myself. I would absolutely go back for a future purchase!
Very practical 7 seater Crossover SUV
by D. from Charlotte, NC
January 26, 2019
3rd row is actually usable. Able to accommodate our family of 6; 2 teenagers, 2 car seats, 2 adults. The split seated 2nd & 3rd row allow for variations of space and seating arrangements. Recommend the v6 as it was only a moderate upgrade from the 4cyl model.
Excellent customer service and honest dealership. Don Brock was a very down to earth salesman and was very helpful. The purchasing process was very quick. Overall, I would recommend purchasing a vehicle from this dealership.
I'm satisfied with most everything
by KT from Lafayette, Tennessee
January 23, 2019
I traded my 2017 jeep compass on the 2018 dodge journey and like the big difference in size and performance but the 4 cylinder engine should come with a turbo.
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Awesome experience thank you Matthew we love our suburban.
by MJM2002 from TAMPA
January 22, 2019
The Journey is perfect for transporting family. It's spacious and very comfortable. The third row seating is a plus and the fact that it can be lowered down when not in use is great and makes for alot of additional space in hatch of the car.
Great salesman, not pushy. Kyle showed us what we wanted to see without trying to shove something else down out throats. Financing and the buying process was simple and hassle free.
I just purchased my R/T and I absolutely love it!
by Familyman from Tulsa OK
September 19, 2018
My wife and I have always paid cash for our vehicles. This is the first vehicle that I’ve personally financed. This car fits our family of six. It has plenty of power and comfort. The price of $19,500 is unbeatable for a vehicle with 20k miles.
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