Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
Bought a 2000 Ford F150 from Lakeside Auto. Shane Jackson was our salesman and was very helpful and low pressure. Before test drive he pointed out the front brakes were pulsing and they would fix front brakes before we picked it up. When we went to pick it up he told us they went ahead and did the rear brakes too. Good prices and good selection of used vehicles. Would definitely go back for future purchase.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
We love working with the knowledgable staff at Bernards's. They clearly run as a team since everyone is so helpful and making us feel important.
Our Salesman Mark Flatten is amazing. He is great to work with and provides up the right amount of details regarding the product and options for financing.
Carrie our finance person is also amazing. She was very accommodating with her schedule so we could take deliver before I needed to leave town on business.
The best dealership in the Minnesota Metro Area/Western WI!
After searching at dealerships around our house in Stillwater, we couldn???t find what we wanted. One quick search at the next closest jeep dealership and I found exactly what I was looking for. Chase was quick to reply with our inquiry and I test drove it later that week. Two days later, my husband came to test drive it as well and check everything out; and we were SOLD. The process was fairly quick - we were in & out within two hours (and when you have a two year old with you, that helps a lot). This will certainly not be our last purchase from Bernard???s. Everyone there is top notch and amazingly friendly.
The service is always top notch. Last night I slipped and took out my blinker lever. Completely smoked it. So I couldn’t signal led tor right and my wipers were in constant motion. Not good at all. With no appointment, I stopped in. The immediately got me and replaced the lever they had in stock. I’m back on the road an hour later. Thank you Bernard’s.
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