I was lucky enough to meet and deal with the dealership and it was a great one. I wasn't so lucky that I broke down. The people at Town and country were more than happy to help me in every way I needed. Jon Griffin made my time there effortless and easy. I would highly recommend them to work with, not saying this because I was in a bind. I have bought alot of vehicles in my life and there was the most enjoyable one ever. Keep up the great work folks. Roger From Texas
I work in the service business and realize the value of good service and helpful folks. My transaction with Town and Country could not have been better. Jon Griffin is a super guy and is so kind. I had flown in from Texas to get my Jeep Commander and I was on my way back to Texas when I had a slight problem. I called Jon and he told me to bring it right back. The service department worked their magic and had a part there first thing the next morning and I was on the road before 11:00 AM. I am pleased with the vehicle. Jon Griffin, the wonderful sales rep, Scott who helped me with the paperwork, and Steven who made the Jeep roadworthy, all worked together to make my experience a happy and remarkable one. Working with a smaller, personal dealership is nice too as everyone is like family. They even paid for my hotel stay and gave me a car to drive until I could pick up my car the next morning. All in all, if everyone treated their customers like this --- it would be a perfect world. Thanks guys! You were terrific. I will call you when I am ready for another Jeep!!!
These folks are top of my list! They treated me with kindness and respect and made my buying experience the best. Great service department that helped with a hiccup we had on the vehicle. Everyone went out of their way to be helpful and I just love my Jeep!!!
A big thank you to Joey and Stephen and the Jeep service department for all of the outstanding service I have received since moving to Colorado over four years ago. They are courteous and professional. I have never had a bad experience and look forward to many more years of the same wonderful service. Last week I finally traded my much loved Jeep Commander. It was a hard decision to make, but Jon Griffin made it the easiest vehicle purchase I have ever experienced. I had a phone conversation with Jon and he really listened. He suggested the Jeep Cherokee Trailhawk. I drove it, then I bought it. It couldn't have been easier. I really loved my Commander and spent the last year trying to decide what to do. Jon made the decision easy and the transaction smooth. Thank you so much.
Buying a vehicle is always a challenging experience. Hopefully this review will help you seriously consider Jon Griffin at Town & Country Automall. We had a very helpful and pleasant experience working with Jon. We live over 300 miles away which could really have further complicated the process, but it didn't. Jon worked with us consistently from the time we initially talked until we arrived to purchase the vehicle. He was always available and answered the many questions we had promptly and completely. Further he made the negotiation process simple and straightforward so that we knew what we would be paying and had confidence that "our" Explorer would still be available before we made the long drive down. When we arrived, we found no unforeseen surprises or issues and hand as smooth a transition as possible. Our kids even had donuts to snack on while we did the paperwork! Following our purchase we received our title quickly as well. I would definitely make the trip to Alamosa again to work with Jon and the Town & Country team next time I need a vehicle.
I walked in with my mind set on a Subaru and walked out that day in love with my new Jeep Cherokee. Jon Griffin and his team provided the information and help to make this fantastic car possible for me! Thanks Town and Country, Alamosa!
I have purchased many cars and trucks from various dealerships around the country over the years. My experience at Town and Country was, bar none, the easiest, most pleasant, and best I have ever had. I worked with Jon Griffin in ordering a RAM 1500 Crew Cab 4x4 Ecodiesel build. Throughout the approximately 6 week period between my order and taking delivery of my truck Jon frequently emailed me with updates and always promptly addressed any questions I had. In fact, much to my surprise, an email I sent to him late one Saturday night with a simple question I did not expect that he would see it until the following Monday. Instead, I received an answer THAT EVENING within less than half an hour. Now that is customer service above and beyond! I asked him only half jokingly if he ever slept or took time off! The actual process of taking delivery of my truck was effortless, the process was smoothly and professionally done, and the briefing on my new truck's controls was complete and helped me get on my way in short order. I went to Town and Country on the recommendation of a friend who had purchased a new RAM 3500 there shortly before and who was very impressed with this dealership and staff. As this review attests, I share that. I have already recommended Jon and Town and Country to a friend who is in the market for a new truck himself. I highly recommend Town and Country Car and Truck Center to anyone in the region who is looking for a top notch dealership to do business with. Low key, no pressure, and very responsive to the customer. Dealerships elsewhere (like in Albuquerque) could learn a lot from the excellent manner in which Town and Country and the staff do business.
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