Dodge for Sale in Ann Arbor, MI

Great experience Ryan Enderes worked hard to make sure I got the beat deal possible thanks again cant wait to lease my next truck with them

I enjoy the experience and I love my Ram. Wish I could get better mileage, but the truck is wonderful. Comfortable, and a great ride.

Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.

My experience with Mike Bishop was awesome. After being turned down at 3 places , I was recommended to see him . He got me the SUV I wanted the same day . I’m trying to contact him for 5 other family members that wants new vehicles. When I called for him , I was told he no longer works there . Mike is the best salesman I ever had . After getting my car , out of his own pocket, he treated me and my family to dinner as a token of his appreciation for our business. I trust Mike Bishop and only him , not saying that no one else there is bad .... but Mike worked with me and my so so credit and got me what I wanted . I would recommend him , which I have , to anyone I know looking for a vehicle. Thank you .... Ms . Debra Walker ....

The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.

Chris was very helpful in getting me financed with my 2007 Equinox and satisfied with his communication to me on purchasing it.Along with Chris,Josh and Brittany were also very kind and helpful

I must be honest and say that I've been apprehensive and on guard about this dealership since I purchased my CTS this past March. I was formally a Lincoln owner, and always blown away by how wonderful I was treated at Hines Park Lincoln of Plymouth. My apprehension about this particular dealership stem from a very bad experience in 2001, when my vehicle, not a Cadillac, was brought in for body work following an accident. I was reassured by my salesperson that since that time, they had made seeping changes and all the issues had been eliminated. My last experience on August 2, has left me wondering about this. I'd like to start by saying that each time I've visited the dealership, I've been impressed at the warmth and curtesy of the front-line employees. They make an effort to make certain that you've been taken care of. With that said, this was my experience; I arrived at 7:30 (ish), to have routine maintenance performed on my CTS, (oil, lube, tire rotation). I decided to wait, because I had been told the day before that if I arrived early, I'd be in and out. Three hours later my car was ready. In my opinion, this is not 'in and out', but I understand that things sometimes happen that cause unexpected delays. As always, when my car was returned to me, it was freshly washed and hand dried. When I returned home I noticed that one of my tires had a bulge in the sidewall. I immediately returned to the dealership. How could they rotate the tires and not notice this defect is beyond me. I was politely taken care of as soon as I returned. Foolishly, since they hadn't noticed this while I was there a few minutes earlier, I assumed I'd be taken care of A.S.A.P. and didn't even think to request a shuttle back home. Almost 3 hours later, the tire had been replaced. * A side note: I purchased, (with some hesitation I might add), the tire insurance for my run-flat tires ... and I'm so grateful that I did. These are expensive, vulnerable tires, especially when you consider the state of the roads in Michigan. Continuing with my review. While I was very disappointed that what I thought would be a 1 hour maintenance visit had somehow turned into nearly 6 hours of waiting, the ordeal was finally over; or so I thought. When I arrived home the second time, I noticed that two of the wheels had been scratched, not severely, but scratched nonetheless. I hand wash my car, so I know every mark on it, and where or when it occurred. I was leaving to go out of town, so I never called or returned to the dealership to address these scratches. This incident reminded me of my experience in 2001. Even then, I was always treated respectfully by the front-line folks, but the 'behind the scenes' people showed very little respect or integrity for my vehicle. They seemed to be a big ball of contradiction. I realize that there are some folks out there dripping in cash, and perhaps they aren't bothered by a few scratches on $400.00 chrome wheels, but I'm not one of them. When you pay a lot of money for a vehicle, it only seems fair that you should expect that the people that you intrust to service it, are going to do so with care. I've rated this experience a 3, but in all honesty, I should be less. I'm now faced with either dealing with the scratched wheels, or learning to live with them. In reality, it doesn't escape me, that it is after all, just a car. On my next visit however, (which hopefully will not be any time soon), I'll be sure to request either a loaner or a shuttle back home. I will also remind them to speak with those who will be working on my vehicle, to treat my car the way they would want THEIR car treated. While it won't be convenient, I'm considering the idea of bringing my vehicle to another Cadillac dealership for future service.

From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.

I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.

Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.

i cant thank Danny MacDonald and Mr burns either. I thank these guys so much. ill refer anyone to them any day..... THANK YOU GUYS SO MUCH, brought my 2018 in with a really big smile.

Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.

I just recently bought a car from KIA of Jackson and was not the least disappointed on any level. My sales rep was Melissa Allen and I would recommend her service to EVERYONE!!! She was not only friendly and helpful but was also very honest with helping me find the perfect car that met every need that I had.

I was very happy with Jim and Cody for all of their help with my journey to purchase my 2018 Sorento. They both were very accommodating and informative. I was so stressed out before they went over all my options and helped me to go with the best situation for me. I'm so grateful.

I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!

Hi I saw that Tim corser works there and thinking about stopping by to do a trade in.big selection of cars. Or to come by for a test drive

Really found this dealer to be honest and fair ,and most of all friendly helpful,And found a wonderful car my wife loves for a second car for a wonderful price

I spoke with Tim and he was great. I'm from Montana, and will be back in Michigan in December to find my new truck! Great to hear it could be delivered out to me!

No hassle and easy. Sales people were friendly. I would go back. Def a good experience on my end. Unfortunatly they just didn't have what I was looking for.

AJ was amazing to work with! I gave him all the items off my checklist I required for a used car and he found a car to make it work! So happy with the customer service and the used edge, best experience ever car shopping! Thank you Monster Motors! 5 Stars all the way!