Went to buy a new car, but ended up buying used. Bigger car with extended warranty. Couldn't be happier with the process. Shout out to our salesman Mark Gilmore, he completely changed my mind on car buying. Will definitely buy from McKenzie again.
McKenzie Motors had the best incentives and selection on 2018 GMC Canyons,. But I was hesitant because I live 2 and 1/2 hours away. Salesman Mark Ciano worked with me over the phone to understand the incentives and find out whether I qualified. He also tracked down the two trucks I was interested in, which were still in transit to the dealership. My wife and I made the trip to Milton and were treated respectfully and courteously throughout. Only one truck had arrived, and it needed a new back window because of slight damage in transit. While we waited for the repair, Mark let us drive two other Canyons on our own and at our leisure, to make sure we were comfortable with what we would be getting. When time came for the deal, we again were treated respectfully. We ended up paying $500 more than what we had intended as our top price. But it was still the best deal I have seen on a 2018 Canyon, before or since. We did have a problem with water stains on a back seat after the repair. I called Mark the next day, and he said they would be glad to clean it up and make sure the stains didn't come back. The whole experience was mostly positive.
This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
I wanted to praise Mr. Del Regato for great service. It is evident he cares and it shows through his professionalism. In today???s environment, it is refreshing to know I have someone I can count on and trust when it comes to my vehicle. Mr. Del Regato is an asset to Hill Kelly. I worked in the automotive industry for 30+ years and have the upmost respect for what service goes through daily. They do not get the credit they deserve. Thank you Mr. Del Regato. I will highly recommend to everyone to see David at Hill Kelly!!!
Mariah was amazing to work with! She was extremely patient with us and let us test drive numerous trucks until we found the perfect one. On top of that she was very transparent with us throughout the whole process and made sure to get us the right answers to all of the questions we asked. We also worked with Joel and Danny who were a wealth of information regarding out of state registration, financing, and were a reassuring force in the car buying process. Mariah, Joel, Danny, and the rest of the staff at Sandy Sansing Mazda made car buying an enjoyable and comforting experience!
Went to the dealership just looking, Myca took time to show me all the cars I wanted with out any pressure. After the purchase was done Myca stayed with me until my car was cleaned, giving up possible sales with other customers. I feel I got a fair deal and was happy to deal with Myca and Joel.
I would just like to take a few minutes to give a big shout out to Brian Chicco! He is nothing less than amazing. I recently had to have new tire put on my Jeep Wrangler and it was going to take longer than I had planned. Brian went out of his way to make sure I was able to go on about my day as needed. New tires do not get you a rental car and with me taking a day off work I needed to make the most of my day! Brian went way above and beyond by letting my use his personal vehicle while my tires were being installed. He is just amazing! I was able to get my new tires and still get all my other errands done thanks to Brian! I cannot say thank you enough for help in a time of need!
Pretty good dealership experience (just lots of paperwork as usual w/ dealerships). I bought a certified 2015 c-class coupe and love it!
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