Vic Bailey's Internet Sales Mgr, John Carter, was very responsive and easy to work with. He got me all the information I needed and helped me work with their Business Mgr to get the deal put together I needed. He made the whole negotiations and purchase quick a simple since we new exactly what we wanted.
The customer service was excellent. BUT... I have been to other service dealerships where they have much nicer facilities for customers waiting for their car to be serviced. Nicer waiting rooms with complimentary snacks, USA Today, and computers. Please consider upgrading the facilities.
I purchased a 2017 Titan from Benson. the truck was as advertised and in great condition. The people are friendly and very helpful. The only problem was with Allen Hunt ; a salesman their. He has not delivered on promises he made. and is hard to reach after the sale to find out why the delay on keeping his word. To date I still have not gotten what I WAS PROMISED. I am going back up there to talk to the service mgr. Monday.I am pleased with everyone except Allen Hunt. If you buy a vehicle there don't buy from him!!!! I would recommend Benson Kia but only with a warning. avoid Allen Hunt.
Overall experience was great..... I spoke with Robert through email your online salesman and this gentleman have a wonderful personality even though I haven’t located the vehicle I’m looking for I do appreciate the customer service
Bought the truck from RJ. Didn’t play games like the other dealerships in the area especially Lake Keowee Ram. (Ridiculous to deal with). Didn’t play around on price, were to the point and couldn’t have been easier. The next closest deal I got was almost 2k more. RJ had all the paperwork ready, I was in and out with my new Ram. Save aggravation and games and buy from Benson!
We bought a truck at Benson Dodge today and we were very impressed by the service.
Dennis did an outstanding job helping us, in all respects. He was knowledgeable, friendly,
polite and personable. He has an engaging personality and is an outstanding asset to the dealership. We will be buying a car in the future and plan to return to Benson dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great buying experience. Raheel and his sales team was quick to answer my inquiries and work out a great deal. He had the paperwork ready and handled the registration at the DMV. I would recommend AutoQ to anyone.
Brought my car in for a service campaign update and I was worried about a noise from the transmission and their technician was able to determine where and what is causing it. They corrected the problem and no worries. Thanks Toyota of Greenville!!
Jerry was better than awesome. He addressed a potentially major power steering issue quickly and professionally to mitigate the problem. Then we flushed my system twice more in the next two weeks to ensure it was fully solved. And he was so awesome about it. He is a great person who works on cars. He would be great at whatever he did because he is calm, confident and he CARES.
I was really pleased with the service and how helpful they was! I worked with Elizabeth and she was amazing I really recommend working with her she was amazing! She went out of her way to help me and to find my dream truck!
Great customer service and willing to help us with what we needed! Elizabeth and all others involved were so friendly! The location is convenient also.
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