Used Cars for Sale in Alden, NY

Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance

Had the pleasure of dealing with Brandon Trusso at the Volvo branch of this dealership. He was very professional and provided good customer service. Definitely would recommend him.

Enjoyable new car experience. Professional, thorough explanation of new features, reliable appointments and timely follow up.

I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.

I have dealt with the staff at Dave Smith Ford for many years. They have always provided outstanding service and have been extremely helpful in answering all the questions i have asked.

Jim Walters is the best in the business..He made the whole buying process so easy..i bought a used fusion and it was exactly how he described it and how it was shown online..he even drove it to make sure everything was good because the car was for my daughter..the finance guy was nice and we electronically signed the docs and we were done..he did explain items we can buy to protect the car but as soon as I said no he moved along and did not by any means try to pressure me to buy anything like other dealerships..I live closer to two ford dealerships but I took the drive out to Dave Smith because of their no pressure..I couldn’t believe how fast I was in and out the dealership and on the road with my new car..Thank you jim Walters and all of the Dave Smith staff

I had been looking at used trucks for weeks, Dave Smith Ford had quite a few used F150's that I was interested in looking at. Went up on Saturday morning(12/30) to check them out. I went inside and Jadon came over to see if he could help. We discussed what I was looking for. I test drove one and looked at another one(both used). They were nice, but not for me. After briefly talking about a lease, we took a 2018 for a test drive. WOW! Exactly what I was looking for, but yet wanted to stay at a certain budget. After a little negotiation, the deal had been done, I had the price I wanted and a bedliner. Throughout the process, I had mentioned that my wife really would like to end her current lease early and get an Escape like she had a few years back. So, after a few phone calls and some more negotiation, we had come to terms on a 2018 Escape Titanium for less than what she was paying for the other vehicle(not a ford). We took delivery on different days(had to dealer trade for the Escape), and Matt was very thorough when he explained the paperwork. Jadon went through some of the options on the vehicle and paired her phone, and we went on our way. Jadon was knowledgeable of the vehicles and how things worked, and was easy to deal with. In fact, everyone at the dealership seemed friendly. Overall, it was a positive experience, and we would recommend Dave Smith Ford to anyone looking for a fair, non-pressured deal.

Great experience buying here. Kevin helped us out in finding a new vehicle for my husband.

I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier. Thank you Keller Chevrolet and Joe Maloney

Extremely friendly dealership. Dean is super nice guy! And Drew my salesman was very helpful and answered all my questions along with Joe the sales manager.. Everyone I came in contact with went above and beyond my expectations. All staff made me feel welcome and really went out their way to help me out. Very happy with the way I was treated by everyone.

I decided I wanted to lease a 2017 Mazda CX-5 Grand Touring, fully loaded. Not only did Northtown give me the best deal price-wise among all the local Mazda dealerships; they also treated me the best from my first step inside the door. Polite, professional, helpful, and no wasted time. I do have to emphasize that my pleasant experience was largely due to the salesman, Michael "Mick" Bellus. So, be sure to request him or call and make an appointment with him. Why? He genuinely listens and will secure you the best deal. I am a senior citizen and appreciated this young man; a true scholar and gentleman! Best part, Mick has been there for me anytime I've stopped in subsequent to the purchase, to give this techical immigrant some review lessons on how to maximize all the technology in the car! Mick is just as present and friendly after buying the car as he was before the purchase. That speaks volumes. I love the car and all the technology and just can't rave about Mick enough...Mick may not have made the CX-5 but he surely made my experience extremely fair and pleasant!

My experience with Northtown has always been great! Staff is very helpful & knowledgeable. Would definitely recommend!

Great dealership with a great staff. I would recommend them to anyone shopping for a new or used car. The entire buying process was smooth and comfortable. Thank you to TJ in sales, Tracy in finance and Mark, sales manager!

All of the people are personable and professional. The facilities are clean and the sales personnel are the best. Keyser is class organization from top to bottom.

The best salesmen and service crew. They all really took the time to listened to what I wanted. Lamar was excellent and was never a pushy salesmen. He followed up with me even when I didn't buy a car on the first appointment. They went above and beyond what any dealership has ever done. Truly genuine people there and freest customer service.

I always feel like my business is appreciated. They always explain things to me so that I understand what is needed.

Excellent experience with every aspect of buying my new RAV4 at Fuccillio Toyota in Grand Island. The entire team (James, Jay, AI, etc.) took such great care of me. They sat down and took the time to listen to what I was looking for and how much I wanted to pay and made it happen. I had already been to a couple of other dealers and can tell you that the personal attention they give separates them from the rest. This car is loaded with so many navigation features that it's a bit overwhelming! But they sat in the car with me and spent as much time as I needed to get it set up and walked through it all. I was a 20+ year loyal West Herr customer and did not receive the type of treatment I would expect, but the team at Fuccillio Toyota in Grand Island went above and beyond!

Employees are very professional, you do a great job servicing my vehicle. Popcorn is the best! Very nice waiting room. Top of the line Ladies restroom.