by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
I purchased a car from Robert Foster at McLaren Philadelphia earlier this month. The transaction and the team was flawless. Living out of town, they helped arrange shipping for my trade to them and for the new car. They were extremely helpful and competitive. I can not say enough great things about this dealership experience.
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
I worked with Mike Whitney and was treated with nothing but respect and professionalism throughout my time at Piazza. He was very friendly and took the time to understand what my needs/wants were in a new vehicle. Piazza also offered a fair trade-in deal, and a great offer on my new cx3 overall. Overall, I had a great buying experience with Mike and the entire Piazza team.
New car pickup went smoothly and professionally. Really nice people.
Our salesman, Kevin Chan made everything easy, went over all features and answered all questions. If you are looking at a Mazda, look here, you will be very satisfied and happy that you did.
Excellent service by all...my salesperson, John Pinkerton was very knowledgeable re all aspects of how to treat a potential buyer. He was polite,listened to my needs and concerns, was funny and non intimidating! Thank you John. He also followed through by promptly returning my calls and we made a wonderful deal...
We took our car for a recall on the air bag. Our appointment was for 10 AM they said it would take a half hour in less time they call us to the deck to let us know we had 2 light bulbs out. They replaced them and we where out at 10:40.
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
To date I have purchased two vehicles from Piazza Mazda of West Chester, a Miata and a Mazda 3. When I need service I always take the vehicle to their service department. The main reason is their Service Manager, Paul Curtis. Paul is friendly, extremely knowledgeable and treats me with respect. He always takes the time to completely explain the work and the cost and to answer any questions. Unlike other service managers at most dealerships he does not push needed or unneeded repairs or services. Paul is the main reason I have my vehicles serviced at Piazza Mazda of West Chester. Always ask for Paul. To date all of the work I have had done on both my vehicles has not required me to bring any vehicle back because of faulty workmanship or bad parts. I would highly recommended Paul Curtis and his service department.
We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
by Dawn & Daniel Evans from West Chester, Pennsylvania
December 19, 2017
I had totalled my 2017 Kia Forte on December 1st and went to Kia of Coatesville shopping for a new one. I am so happy that my husband and I choose this dealership! They are the BEST hands down! From the moment we met Malcolm Robinson, he was nothing but friendly and exceptional at his job. The whole team at Kia of Coatesville runs so smooth and efficiently at working to get you in and out as soon as possible. I will NEVER shop any where else for another car when the time comes again. Kia of Coatesville absolutely ROCKS!
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
This happened to be my first visit to Kia of Coatesville. Everyone at this dealership was a pleasure to deal with. The shop area was bright, clean, and well organized. They treated me as if I had purchased my car from them. To my surprise, they even checked the service history of my vehicle and performed another warranty repair that it needed!
I can't say enough good things about Kia of Coatesville. I am looking forward to taking my car back there whenever it needs service.
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